Trouble shooting
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Error codes
If an error occurs, a warning signal sounds and the machine will stop.
You can see an error code on the display. The following table can help you to understand / solve the problem
Fehler-
Fehler
code
CF0
Suspected note
CF1
Suspected note (UV)
CF2
Suspected note (MG)
CF3
Suspected note (MT)
CF4
Suspected note (IR)
ED
Double notes
DD
Variance of note size
EH
Damaged note
EJ, EC, EF
Jam
E0, E1, E2
Damaged component
Errors caused by the counterfeit detection
Advices to avoid errors:
· If the UV - bulb is unoperable (discernable at dark ambient light) replace the bulb or appeal to the technical
service of hbw cash solutions.
· The sensors have to be cleaned in regular intervalls to avoid disfunctions of the sensor technology. Clean the
sensors only with ethyl alcohol and cotton cloths or appeal to the technical support of hbw cash solutions.
Technical specifications
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Ambient temperature
Relative humidity
Hopper capacity
Stacker capacity
Banknote size
Display
Counting speed
Power supply
Power consumption
Dimensions (w x h x l)
Weight
Technical specification is subject to change without notice.
Mögl. Ursache
More than one security feature has not
been verified (suspected note!)
The ultraviolet feature has not been
verified (suspected note!).
Magnetic features have not been
verified (suspected note!).
The security thread seems to be
defective (suspected note!).
The infrared feature has not been
verified (suspected note!).
Double note have been detected.
Divergent note size was detected.
Damaged notes have been detected.
Note is jammed
xxx
0 - 40 °C / 0 - 104 °F
40 - 90 %
approx. 150 notes
approx. 150 notes
min.
max.
4 - digit LED - Display
3 - digit LED - Display
approx. 800 notes / minute
Adaptor
approx. 20 W
250 x 125 x 168 (mm)
2,80 kg
Remove the concerned banknote and count all notes
again.
Remove all banknotes from the stacker and count all
notes again. You may control the adjusting screw.
Remove all banknotes from the stacker and count all
notes again. You may control the adjusting screw.
Check the concerned note and count all the notes
again.
Remove the concerned note and count all the notes
again.
Please appeal to the technical support of hbw cash
solutions.
50 x 115 (mm)
85 x 185 (mm)
Lösung
Trouble shooting
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