Troubleshooting
Problem
Seal light is flashing.
Vacuum pump is running,
but the appliance is not
vacuuming air from the bag.
Bag is not sealing properly.
No lights on the control panel.
Cannot insert a bag into the
vacuum sealer.
Air was removed from the bag,
but now air has re-entered.
The bag has melted.
FoodSaver® Container does
not vacuum.
FoodSaver® Roll not
dispensing.
If you need further assistance:
Solution
• The appliance is overheated. Always allow 20 seconds between seals. Under
heavy usage, the appliance will shut off automatically and the seal light will flash.
Wait several minutes for the appliance to cool down.
• The vacuum pump has been running for more than 120 seconds. Under heavy
usage the appliance will shut off automatically and the seal light will flash.
• If making a bag from a roll, make sure that one end of the bag is sealed. Adjust
the bag and try again. Make sure that the open end of the bag is down inside the
drip tray.
• Check for wrinkles in the bag along the sealing strip. To prevent wrinkles in the
seal, gently stretch the bag flat while inserting bag into the drip tray.
• Open the appliance and make sure that there are no foreign objects, dirt or
debris on the upper gasket.
• Make sure that the appliance is turned on.
• There is too much liquid in the bag, freeze before vacuuming.
• Check for food debris around the seal areas. If present, clean the gaskets.
• The bag has wrinkles – to prevent wrinkles in the seal, gently stretch the bag flat
while inserting bag into the drip tray.
• The appliance has overheated. Wait several minutes for it to cool down.
• Make sure that the appliance is plugged into the mains supply socket and turned
on.
• Make sure that there is enough bag material to reach the centre of the drip tray.
• Always allow about 75mm extra space to allow the bag to seal tightly around the
food contents.
• Gently stretch the bag flat while inserting into the drip tray. Make sure that the
end of the bag curls down into the drip tray.
• Examine the seal. A wrinkle along the seal may cause air to re-enter the bag. To
prevent wrinkles in the seal, gently stretch the bag flat while inserting bag into the
drip tray.
• Moisture or food material (such as juices, grease, crumbs, powders) along the
seal prevents the bag from sealing properly. Cut the bag open, wipe the top
inside of the bag and reseal.
• Sharp food items may have punctured the bag. Use a new bag if there is a hole.
Cover sharp food items with a soft cushioning material, such as a paper towel,
and reseal.
• Fermentation or the release of natural gases from inside the foods may have
occurred. When this happens, food may have begun to spoil and should be
discarded.
• The sealing strip may have become too hot. Always wait at least 20 seconds for
the appliance to cool down before you vacuum seal another item.
• Use FoodSaver® brand bags. FoodSaver® Bags and Rolls are specially designed
for FoodSaver® appliances.
• The lid of the container must be correctly placed on and aligned to the container.
• Make sure you press the Accessory button.
• Pull roll firmly from the bag dispenser.
• Please visit www.foodsavereurope.com.
www.foodsavereurope.com
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