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Note: Please retain the original box/packaging and internal packaging materials for any Inovasia product to facilitate warranty returns. You are solely
responsible for damage during shipping. You may need to purchase packaging / shipping materials from Inovasia's repair center to ship your product.
Inovasia ("Inovasia") warrants this product ("Product") against defects in material or workmanship for the time period set forth
below ("Warranty Period") for each product type.
Pursuant to this Limited Warranty, during the Limited Warranty Period upon receipt of verification of the purchase date of
Product and warranty return in accordance herewith, Inovasia will, in its sole discretion:
(i)
repair the Product (or parts thereof determined to be defective) to the original specifications, or
(ii)
replace the Product with a new or refurbished* Product.
In the event of a covered defect, these are your exclusive remedies.
* For purposes of this Limited Warranty, "refurbished," means a product or part that has been returned to its original specifications.
The MAX model comes with a 1-year limited warranty period
To obtain warranty service, you must comply with the following requisite instructions:
(1)
Visit website at https://inopool-us.com. You will be guided through the process on how to obtain an RMA# (Return
Merchandise Authorization Number), which is required for all approved warranty returns. All customers must obtain an RMA
number before any Product will be accepted for warranty service. For additional help go to:
(2)
If instructed to do so, package the Product properly and securely, along with the Inovasia battery charger (if the unit
requires an Inovasia charger), in the original box.
(3)
Attach the printed RMA number you received from the website to the outside of the package. Note: It is advisable to also
place a copy of the RMA inside of the package. If you are not able to print the RMA number from the website, you must write
your RMA number legibly on two sides of the box. We recommend using thick black indelible marker. Packages lacking an
RMA or having illegible RMA will not be accepted for warranty service.
(4)
Ship the Product with the RMA clearly legible to
Attention: Avalanche 3PL 144 Dixon St, Selbyville, DE 19975
Inovasia is not responsible for lost, stolen or damaged property in transit to Avalanche 3PL & recommends that you insure the
contents of your package.
(5)
Repair/Replacement Warranty. This Limited Warranty shall apply to any repair, or replacement of any Product or part(s)
for the lesser of the remainder of the original Limited Warranty Period or for (1) year whichever is shorter. Any original Products
or parts replaced during Warranty Service shall become the exclusive property of Inovasia.
THIS LIMITED WARRANTY IS SOLELY APPLICABLE TO NEW PRODUCTS PURCHASED IN THE US AND CANADA
FROM AN AUTHORIZED INOPOOL DEALER BY THE ORIGINAL PURCHASER AND IS NOT TRANSFERABLE TO
SUBSEQUENT PURCHASERS. This Limited Warranty covers only defects in material or workmanship that arise in
manufacturing or in the course of ordinary consumer use and which preclude normal use of the Product for its intended purpose.
REFURBISHED PRODUCTS ARE NOT SUBJECT TO THIS WARRANTY BUT ARE INSTEAD SUBJECT THE TERMS OF
THEIR SALE, INCLUDING ANY WARRANTY PERIOD SPECIFIED AT THE TIME OF PURCHASE.
LIMITED WARRANTY- USA/CANADA
General Terms
Warranty Claim Procedure
:
Limitations and Exclusions
customerservice@avalancheind.com
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