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TROUBLESHOOTING
PROBLEM
If the Blender stops while blending:
If the ingredients of a recipe aren't
blending:
If you experience an overflow from
the Blender Jar:
If the problem cannot be corrected:
After 6 minutes of run time, the Blender will
automatically shut off and go into Sleep mode,
and the LED light will turn off. You can wake
the Blender back up using the toggle switches
(START/STOP or Pulse High/Pulse Low). If
the Blender stops in less than 6 minutes, it
is possible there is an internal error with the
Blender. Contact an authorized service center for
assistance.
There may be times when an air pocket
is created around the blade causing the
ingredients to miss the blending blade. Stop the
Blender, remove the Blender Jar from the base,
and use a spatula to rearrange ingredients in the
Blender Jar. For certain recipes, try adding more
liquid.
Disconnect the Blender from the power source.
Remove the jar pad from the housing to make
sure the base is fully dry. The Control Dial
can be detached by pulling it off with force.
Wipe dry, and then replace. To avoid damage
to the graphics when cleaning, don't apply too
much force or use abrasive cleansers or scouring
pads.
See the "Warranty and Service" section.
Do not return the Blender to the retailer; retailers
do not provide service.
SOLUTION
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