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Mains cord
If the mains cord is damaged, you must have it replaced by Philips, a service center authorized by
Philips or similarly qualified persons in order to avoid a hazard.
Warranty and support
If you need information or support, please visit www.philips.com/support or read the international
warranty leaflet.
Recycling
- This symbol means that this product shall not be disposed of with normal household waste
(2012/19/EU) (Fig. 10).
- Follow your country's rules for the separate collection of electrical and electronic products. Correct
disposal helps prevent negative consequences for the environment and human health.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the device. If you are
unable to solve the problem with the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Center in your country.
Problem
The device does not switch
on.
The device makes a ticking
sound after disconnecting
the device from the wall
socket.
Possible cause
The plug is not inserted into the
wall socket properly.
The treatment time is not set.
There is a power failure.
The lamp is defective.
The mains cord is damaged.
The timer is not in the off
position.
Solution
Insert the plug in the wall socket
properly.
Select a treatment time by turning
the timer knob to the preferred
treatment time.
Connect another device to check if
the power supply works.
Contact the Philips Consumer Care
Center.
If the mains cord is damaged, you
must have it replaced by Philips, a
service center authorized by Philips
or similarly qualified persons in order
to avoid a hazard.
Turn the timer to the off position.
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