8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
You cannot activate or operate the
hob.
The sliders begin to blink, the power
level is reduced to the minimum
(level 1) and locked.
An acoustic signal sounds and the
hob deactivates.
An acoustic signal sounds when the
hob is deactivated.
The hob deactivates.
The reset led indicator
Hob²Hood function does not work.
The sensor fields become hot.
There is no sound when you touch
the panel sensor fields.
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ENGLISH
Possible cause
The hob is not connected to an elec‐
trical supply or it is connected incor‐
rectly.
The fuse is blown.
There is no gas supply.
You do not set the heat setting for
50 seconds.
You touched 2 or more sensor fields
at the same time.
There is water or fat stains on the
control panel.
Pause function operates.
The hob has become overheated
due to heavy usage and automati‐
cally delivers a temporarily reduced
power output.
You put something on one or more
sensor fields.
You put something on the sensor
field
.
The reset procedure required.
blinks.
You covered the control panel.
The cookware is too large or you put
it too near to the controls.
The sounds are deactivated.
Remedy
Check if the hob is correctly connec‐
ted to the electrical supply. Refer to
the connection diagram.
Make sure that the fuse is the cause
of the malfunction. If the fuse is
blown again and again, contact a
qualified electrician.
Check the gas connection.
Activate the hob again and set the
heat setting in less than 50 seconds.
Touch only one sensor field.
Clean the control panel.
Refer to "Daily use".
Wait a while for the hob to cool
down.
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
Refer to "Control panel layout" (as if
warning
appears).
Remove the object from the control
panel.
Put large cookware on the rear
burners if possible.
Activate the sounds. Refer to "Daily
use".