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FAULT
Unsatisfactory
washing result.
As soon as the machine
is loaded with water,
water discharges.
No water appears in
the drum during
washing.
Laundry has
detergent residue.
Grey spots appear on
the laundry.
The spin cycle does not
take place or takes place
later than expected.
(*) See the chapter regarding maintenance and cleaning of your machine.
(**) See the chapter regarding installation of your machine.
10. AUTOMATIC FAULT WARNINGS AND WHAT TO DO
Your Washing Machine is equipped with a built-in fault detection system, indicated by a
combination of flashing wash operation lights. The most common failure codes are
shown below.
TROUBLE CODE
E01
E02
E03
E04
(*) See the chapter regarding maintenance and cleaning of your machine.
POSSIBLE CAUSE
Hard water.
Your laundry is too tightly
packed together in the drum.
The end of water drain hose is
too low for the machine.
No fault. Water is in the
unseen part of the drum.
Non-dissolving particles of
some detergents may appear
on your laundry as white spots.
There is untreated oil, cream
or ointment on your laundry.
No fault. The Unbalanced load
control system has been activated.
POSSIBLE FAULT
The door of your machine is not
shut properly.
The water pressure or the water
level inside the machine may be low.
The pump is faulty or pump filter is
clogged or electrical connection of
the pump is faulty.
Your machine has excessive amount
of water.
Increase the amount of detergent following
the manufacturer's instructions.
Check that your laundry is spread out.
Check that the drain hose is at a suitable
. . . . . . . . . . . . . . . . . . . . .
Perform an extra rinse, or clean your laundry
Use the amount of detergent as instructed on
the packaging in the next wash.
The Unbalanced load control system will try to
spread your laundry. The spinning cycle will
begin once your laundry is spread. Load the
drum evenly for the next wash.
Shut the door properly until you hear a click. If
your machine persists to indicate fault, turn off
your machine, unplug it and contact the
nearest authorised service agent immediately.
Check the tap is fully turned on. Mains water
may be cut-off. If the problem still continues, your
machine will stop after a while automatically.
Unplug the machine, turn off your tap and contact
the nearest authorised service agent.
Clean the pump filter. If the problem persists,
contact the nearest authorised service agent. (*)
Your machine will discharge water by itself.
Once the water has drained, turn off your
machine and unplug it. Turn off the tap and
contact the nearest authorised service agent.
28
TROUBLESHOOTING
height. (**) .
with a brush after it dries.
WHAT TO DO
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