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T
ROUBLESHOOTING
NOTE: The latch must be turned completely clockwise to its stop position for the centrifuge to operate.
The centrifuge does not run
The rotor does not spin freely
The centrifuge makes a rattling noise
when running
Excessive noise or vibration when the
centrifuge is running
The
centrifuge
stops
continuously
The centrifuge does not unlock after a
run is completed
Drucker Diagnostics | +1-814-692-7661 | CustomerService@DruckerDiagnostics.com | 12
o Verify that the centrifuge is powered. One of the LED lights
should be on.
o Make sure the lid latch is turned completely clockwise to its stop
position.
o If the centrifuge still does not run, contact Customer Service.
o
Make sure nothing has fallen into the rotor chamber,
following the procedure above.
o
If nothing obstructs the rotor, the rotor may be damaged.
Contact Customer Service for further assistance.
o
Stop the centrifuge. Open the lid.
o
Wearing PPE, remove tubes and tube holders/buckets and
look for fallen objects or debris. Carefully reach inside the
rotor chamber with a tool to remove them.
o
Inspect the rotor, tube holders or buckets for damage.
If the tube holders or buckets have any damage, even slight,
o
safely dispose of them and replace them.
o
If the rotor appears damaged, contact Customer Service for
further assistance.
o Verify that all four centrifuge feet are properly seated on a flat
surface.
o Ensure that the load is balanced according to instructions in the
"Balancing Loads" section of this manual.
o Make sure that nothing has fallen into the rotor chamber.
and
beeps
The load is not balanced. Press the UNLOCK button, open the lid,
and balance the load as recommended elsewhere in this manual.
o Wait until the rotor has come to a complete stop. If the lid knob
still cannot be rotated, press the UNLOCK button and try again.
o If the unit is damaged, contact Customer Service for assistance.
o
If no LED light is on, the unit is
not powered, and the lid will not
unlock by conventional means.
Remove the latch label and use a pen
to manually disengage the locking
mechanism. Pull the mechanism
towards the control panel and then
unlatch and open the lid.
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