C
Troubleshooting and transport
Troubleshooting
WARNING
If the problem persists with the appliance after following
these basic repairs, contact an authorised professional
or qualified technician.
Problem
The hob or cooking
zones cannot be
switched on.
The oven does not
switch on.
No heat is
generated or the
oven does not
preheat.
Uneven cooking in
the oven.
The oven light is not
working.
Useful information
Possible cause
There is no power.
The power supply is
cut.
The oven temperature
setting is incorrect.
The oven door is open.
The trays/racks are
incorrectly positioned.
The bulb does not
work.
The power supply is cut
or disconnected.
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Solution
• Check the fuse for the appliance in the
fuse box.
• Check that the power supply is not cut
by trying to turn on other electronic
appliances.
• Check that the power supply is
connected. Also check that the other
kitchen appliances are working.
• Check that the oven temperature
control is set correctly.
• Check that the recommended
temperatures and levels are being
followed.
• Do not open the door frequently unless
the food being cooked needs to be
turned. Opening the door too often
causes the temperature in the oven
to drop, which can affect the cooking
results.
• Replace the bulb according to the
instructions.
• Check the power supply is connected to
the mains socket.
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