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Please make sure to register your Product; while not
necessary to effectuate warranty coverage, it is the best
way for Thermador to notify you in the unlikely event of a
safety notice or product recall.
17.2 How long the warranty lasts
Thermador warrants that the Product is free from defects
in materials and workmanship for a period of seven
hundred and thirty (730) days from the date of the original
delivery. The foregoing timeline begins to run upon the
date of original delivery, and shall not be stalled, tolled,
extended, or suspended, for any reason whatsoever. This
Product is also warranted to be free from cosmetic
defects in material and workmanship (such as scratches of
stainless steel, paint/porcelain blemishes, chips, dents, or
other damage to the finish) of the Product, for a period of
sixty (60) days from the date of delivery or closing date for
new construction. This cosmetic warranty excludes slight
color variations due to inherent differences in painted and
porcelain parts, as well as differences caused by kitchen
lighting, product location, or other similar factors. This
cosmetic warranty specifically excludes any display, floor,
"As Is", or "B" stock appliances.
17.3 Repair/replace as your exclusive
remedy
During this warranty period, Thermador or one of its
authorized service providers will repair your Product
without charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufactured
with a defect in materials or workmanship. If reasonable
attempts to repair the Product have been made without
success, then Thermador will replace your Product
(upgraded models may be available to you, in
Thermador's sole discretion, for an additional charge).
Nothing in this warranty requires damaged or defective
parts to be replaced with parts of a different type or design
than the original part. All removed parts and components
shall become the property of Thermador at its sole option.
All replaced and/or repaired parts shall assume the
identity of the original part for purposes of this warranty
and this warranty shall not be extended with respect to
such parts. Thermador's sole liability and responsibility
hereunder is to repair manufacturer-defective Product
only, using a Thermador authorized service provider
during normal business hours. For safety and property
damage concerns, Thermador highly recommends that
you do not attempt to repair the Product yourself, or use a
non-authorized service provider; Thermador will have no
responsibility or liability for damage resulting from repairs
or work performed by a non-authorized service provider.
Authorized service providers are those persons or
companies that have been specially trained on Thermador
products, and who possess, in Thermador's opinion, a
superior reputation for customer service and technical
ability (note that they are independent entities and are not
agents, partners, affiliates or representatives of
Thermador). Nevertheless, taking your product to be
STATEMENT OF LIMITED PRODUCT WARRANTY en-us
serviced by a repair shop that is not affiliated with or an
authorized dealer of Thermador will not void this warranty.
Also, using third-party parts will not void this warranty.
Notwithstanding the foregoing, Thermador will not incur
any liability, or have responsibility, for the Product if it is
located in a remote area (more than 100 miles from an
authorized service provider) or is reasonably inaccessible,
hazardous, threatening, or treacherous locale,
surroundings, or environment; in any such event, if you
request, Thermador would still pay for labor and parts and
ship the parts to the nearest authorized service provider,
but you would still be fully liable and responsible for any
travel time or other special charges by the service
company, assuming they agree to make the service call.
Further, to the extent you have installed the Product in a
difficult-to-access location or have otherwise installed
temporary or permanent fixtures that create barriers to
accessing or removing the Product, Thermador will not
incur any liability for, or have responsibility, for work or
costs associated with moving the Product or otherwise
creating access to the Product in order to repair or replace
it. All such costs shall be your sole responsibility.
17.4 Out of warranty product
Thermador is under no obligation, at law or otherwise, to
provide you with any concessions, including repairs,
prorates, or Product replacement, once this warranty has
expired.
17.5 Warranty exclusions
The warranty coverage described herein excludes all
defects or damage that are not the direct fault of
Thermador, including without limitation, one or more of the
following:
Use of the Product in anything other than its normal,
¡
customary and intended manner (including without
limitation, any form of commercial use, use or storage of
an indoor product outdoors, use of the Product in
conjunction with air or water-going vessels).
Any party's willful misconduct, negligence, misuse,
¡
abuse, accidents, neglect, improper operation, failure to
maintain, improper or negligent installation, tampering,
failure to follow operating instructions, mishandling,
unauthorized service (including selfperformed "fixing" or
exploration of the appliance's internal workings).
Adjustment, alteration or modification of any kind.
¡
A failure to comply with any applicable state, local, city,
¡
or county electrical, plumbing and/or building codes,
regulations, or laws, including failure to install the
product in strict conformity with local fire and building
codes and regulations.
Ordinary wear and tear, spills of food, liquid, grease
¡
accumulations, or other substances that accumulate on,
in, or around the Product.
Any external, elemental and/or environmental forces
¡
and factors, including without limitation, rain, wind,
sand, floods, fires, mud slides, freezing temperatures,
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