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The appliance does not
get cold enough
Your appliance does not
get cold at all
Frost forms inside your
appliance
Some foods do not
freeze completely
Frozen meat has white
streaks
The door is difficult to
open
The appliance is not
working
Condensation appears
on the outside of the
appliance
Odors in the appliance
Long-time operation of
the compressor
If the display shows an error code, unplug your device and contact your after-sale service
center.
✓ Check if the temperature is correct. If this is not the case,
adjust the temperature appropriately.
✓ Make sure that you have not placed a large amount of food
or hot food in your appliance.
✓ Be careful not to open the door too often or leave it open.
✓ Check that the door is closed tightly.
✓ Keep your device away from heat sources.
✓ Make sure that the ventilation around the unit is respected.
✓ Check that your appliance is connected to the electrical
supply.
✓ Check that the circuit-breaker for your house has not cut out
and that the fuse has not blown or been unscrewed
✓ Be careful not to open your appliance's door too often and
not to leave it open.
✓ This is quite normal for food that contains a lot of sugar, fat
or alcohol not to freeze completely and to remain partially
soft (ice cream, fruit juice, etc...).
✓ Check that your temperature is correctly set and is not at a
too low temperature
✓ Check that you haven't kept this meat too long in the freezer.
✓ It is normal for the door to offer some resistance to being
opened, particularly when you have just shut it: a slight
depression forms in your appliance to ensure the door seals
perfectly. AIl you have to do is wait a few seconds before re-
opening.
✓ Check that your appliance is connected to the electrical
supply.
✓ Check that the circuit-breaker for your house has not cut out
and that the fuse has not blown or been unscrewed
✓ This may be due to a change in the room temperature. Wipe
off any residue of moisture. If the problem continues contact
the local store wheryour purchase was made.
✓ Check that you do not have spoiled food, if so, throw it away.
✓ Check that your strong-smelling foods are packed.
✓ Long operation of the compressor is normal in summer when
the ambient temperature is high
✓ It is not suggestible having too much food in the appliance at
the same time
✓ The door is opened too frequently
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