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MAINTENANCE
NOZZLE MAINTENANCE
SELF-CLEANING BRUSHROLL
If you run over a hard or sharp object or notice a noise change while vacuuming, check for
blockages or objects caught in the brushroll.
If some fibers remain wrapped around the brushroll after continued use, clear them from the
brushroll.
DEBRIS WRAPPED
AROUND BRUSHROLL
Clean off any debris on the brushroll.
CORD MAINTENANCE
To minimize the risk of power cord damage, DO NOT run the vacuum over the power cord.
If this occurs, immediately shut off power to the vacuum and remove the cord from the
brushroll or nozzle.
NOTE: For best performance, keep the Soft Roller clean with regular maintenance.
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DEBRIS BEHIND BRUSHROLL
Check the Debris intake and clear away any dirt
or blockages. To close the cover, push down
until it clicks into place.
1.
DO NOT pull or carry vacuum cleaner
by the cord or use cord as a handle.
2.
DO NOT unplug by pulling on the cord.
Grasp the plug, not the cord.
3.
DO NOT close the door on the cord.
4.
DO NOT pull the cord around sharp
corners.
5.
DO NOT leave the cord near
heated surfaces.
TROUBLESHOOTING
Power cord caught in brushroll or floor nozzle.
• To minimize the risk of power cord damage, DO NOT run the vacuum over the power cord.
If this occurs, immediately shut off power to the vacuum and remove the cord from the
brushroll or nozzle.
• Inspect power cord and plug for any damage before use. DO NOT use vacuum cleaner with
a damaged cord or plug. Turn off all controls before plugging in or unplugging the vacuum
cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks.
Vacuum is not picking up debris. No suction or light suction.
See Maintenance section for more information.
• Empty the dust cup. Check filters to see if they need cleaning. Follow instructions for rinsing
and completely air-drying the filters before reinstalling them.
• Clear any blockages in the nozzle, wand, handheld vacuum, or accessories. See Checking for
Blockages section for more information.
• If any string, hair, or carpet fibers remain wrapped around the brushroll after continued use,
carefully clear them away.
• Remove any blockages from the debris intake in the floor nozzle. Pinch the tabs on the
bottom of the nozzle to open the cover, and lift up the intake tube. Clear blockages, then push
the tube down and press the nozzle cover closed.
Vacuum lifts area rugs.
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
• Turn off the unit to disengage the brushroll. To restart, press the power button on the handle.
NOTE: Clean area rugs in Bare Floor mode or with accessories. See Available Accessories section.
Vacuum turns off on its own or the indicator light flashes red.
If your vacuum overheats, the thermostat will automatically turn off the motor. Perform the
following
steps to restart:
1. Turn off the vacuum and unplug it.
2. Empty the dust cup and clean the filters. See Emptying the Dust Cup and Cleaning Filters
sections.
3. Check for blockages in the wand, floor nozzle, handheld vacuum, inlet openings, and
accessories.
4. Reassemble the entire vacuum and ensure all parts click into place.
5. Allow unit to cool for a minimum of 60 minutes.
6. Plug in vacuum and turn it on.
Handheld vacuum is warm.
Due to the strong suction power of the vacuum, it is normal for the area around the filter exhaust
to become warm during and after use. Turn off the vacuum and wait 10 minutes for it to cool
down. If it still feels warm, clean the pre-motor and post-motor filters. See Maintenance section
for filter cleaning instructions.
For all other issues, visit sharkclean.com/support.
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