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Problem
It is not possible to activate or
switch on the hob.
4
4
4
0 4
0 4
4
The hob switches itself off.
0 4
4
The residual heat indicator light
does not light up.
0 4
The
''Automatic
Heating''
4
function does not work.
0 4
4
4
The power setting switches
between two settings.
0 4
The control panel keys are
0 4
overheated.
0 4
7
7
4
appears on the display.
7
7
7
appears on the display.
4
4
3
3
appears on the display.
7
0 4
7
e 4
e 4
appears on the display.
3
0 4
7
7
0 4
e 4
3
e 4
7
7
3
7
7
e 4
7
e 0 3
e 0 3
appears on the display.
7
3
e 2 1
e 2 1
7
appears on the display.
3
e 4
e 0 3
3
e 4
and a number appear in the
7
e 2 1
e 4
display.
e 0 3
e 2 1
7
e 0 3
e 0 3
7
7
e 0 3
3
appears on the display. The appliance is overheated.
7
e 2 1
e 0 3
e 4
7
e 0 3
e 0 3
3
e 0 3
e 0 3
3
appears on the display. Incorrect data configuration
e 4
e 0 3
e 2 1
e 4
e 0 3
e 0 3
e 2 1
appears on the display. Absent or defective communication between the
e 0 3
e 2 1
e 0 3
appears
on
e 0 3
display.
e 0 3
e 0 3
e 0 3
e 0 3
e 0 3
e 0 3
e 0 3
e 0 3
e 0 3
7
7
7
7
7
7
,
,
,
,
e 0 3
e 2 1
,
,
,
,
e 0 3
e 0 3
e 0 3
e 0 3
e 0 3
appears on the display.
e 0 3
e 2 1
7
7
7
,
,
e 0 3
e 0 3
e 2 1
e 0 3
e 0 3
,
,
e 0 3
7
7
7
,
,
e 0 3
,
,
If you cannot find a solution to the problem, contact your dealer or the
e 0 3
e 0 3
e 0 3
Authorised Service Centre. Provide the data shown on the data plate.
7
7
7
e 0 3
,
,
e 0 3
,
,
e 0 3
e 0 3
e 0 3
e 0 3
7
7
7
,
,
e 0 3
e 0 3
e 0 3
e 0 3
7
7
7
e 0 3
,
,
,
e 0 3
,
e 0 3
e 0 3
7
7
7
,
,
,
,
,
,
e 0 3
e 0 3
e 0 3
7
7
7
,
,
,
,
e 0 3 e 0 3 e 0 3
7
7
7
Possible cause
The hob is not connected to a power source or is
not connected properly.
The fuse has blown.
More than 10 seconds have elapsed since the
hob was switched on.
Two or more keys were touched at the same time.
the ''Pause'' function is active.
The control panel is wet or has grease spots.
One or more keys on the control panel have been
covered.
The zone is not hot because it has only been in
operation for a very short time.
The zone is hot.
The highest power was set.
The ''Power Management'' function is active.
The cooking utensils are either too large or have
been placed too close to the controls.
The ''Safety shut-down'' function is active.
The ''Child lock'' function is active.
Water or cooking utensils on the control panel.
There are no cooking utensils on the zone.
Cooking utensils are not suitable.
The diameter of the bottom of the cooking utensil is
too small for the zone.
The cooking utensils do not cover the square/
cross/circle.
Induction plates are overheated.
Unsuitable cooking utensil
An error has occurred in the appliance.
The cooling fan may be blocked.
controls and induction coils.
The control panel is incorrectly connected.
the
An internal component of the appliance must be
replaced.
3- Troubleshooting
Solution
Make sure that the hob is correctly connected to
the mains. Please refer to the paragraph "Electrical
Connection".
Check whether the malfunction is due to the fuse.
If the fuse continues to blow, contact a qualified
electrician.
Switch the hob back on and set the power setting
in under 10 seconds.
Touch one key at a time.
See the chapter ''Using the hob''
Clean the control panel.
Remove objects from the control panel keys.
If the zone has been running long enough to be
hot, contact the Authorised Service Centre.
Allow the zone to cool down.
The highest power has the same power as the
function.
See the chapter ''Using the hob''
If possible, place large pots/pans on the rear
zones.
Switch the appliance off and then back on again.
Refer to the chapter "Using the hob"
Remove the objects from the control panel.
Place a cooking utensil on the zone.
Use suitable cooking utensils.
Refer to the chapter ''Induction cooking''.
Use cooking utensils of the correct size. Refer to the
chapter ''Induction cooking''.
Make sure that the cross/square/circle is
completely covered.
Allow the appliance to cool down.
Use a suitable cooking utensil.
Disconnect the appliance from the power supply for
some time. Disconnect the fuse from the household
electrical system. Reconnect it. If the error code
appears again, please contact the Authorised
Service Centre.
Allow the appliance to cool down. Check whether
objects are blocking the cooling fan. If the symbol
still appears, contact a service centre.
A new configuration is required. Contact an
authorised service centre.
Ensure that the connection cable is correctly
plugged in and in good working order.
Connect to the correct supply voltage.
Contact an authorised service centre.
EN
15
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