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Troubleshooting –
Longer than normal brew time.
• The coffee stream will sometimes pause to allow coffee to bloom to
produce a rich, full-bodied cup of coffee.
• Mineral deposits can build up in pump of your Coffee Maker. Periodic
cleaning of inside of unit is recommended. See "Care and Cleaning"
on page 9. More frequent cleaning may be necessary, depending on
hardness of your water. NOTE: Do not disassemble unit.
Brew Basket overflows, or coffee brews slowly.
• Excessive amounts of ground coffee. Reduce amount of ground coffee
or select Bold setting for slower brewing.
• Decaffeinated and/or coffee ground too finely can cause overflow. Use
slightly less grounds when brewing decaffeinated, flavored, or finely
ground coffee, or use medium ground coffee.
• Coffee Maker needs cleaning. See Care and Cleaning on page 9.
• Do not use soft water. Use filtered, spring, or bottled water.
If using a paper filter:
• Coffee grounds may be between paper filter and Brew Basket.
• Paper filter not open and in proper position.
• Rinse Brew Basket before inserting paper filter so edges will remain
pressed against sides of Basket.
• Poor-quality paper filter.
Coffee leaks onto base.
• Carafe removed from Warming Plate for more than 20 seconds during
brewing cycle.
Control Panel notification.
•
(Add Water): Not enough water. Add water to Water Reservoir.
Press
(Power ON/OFF) button to clear display and restart brew cycle.
Carafe Side
Coffee tastes bad.
• Coffee Maker needs cleaning. See Care and Cleaning on page 9.
• Coffee ground too coarsely or too finely. Use medium ground coffee.
• Coffee-to-water ratio unbalanced. Adjust for personal preference.
• Poor coffee quality and freshness.
• Poor water quality. Use filtered or bottled water.
• Soft water causes poor coffee extraction, which leads to
poor-tasting coffee. Use filtered, spring or bottle water.
Coffee sediment in cup.
• Use a high-quality, basket-style paper filter.
Coffee not brewing or unit will not turn on.
•
(Power ON/OFF) button was not pressed. Press
ON/OFF) button.
• When brewing in
Plate.
• Water Reservoir is empty.
• Unit is unplugged.
• Power outage.
• Power surge. Unplug; then plug unit back in.
• Clock requires reset after power outage.
Carafe Side and Single-Serve Side
Coffee leaking from undesired brew side.
• When brewing on carafe side, the single-serve side leaks water; or
when brewing on single-serve side, the carafe side leaks water. The
leaking issue is caused by minerals from hard water which is clogging
Coffee Maker. Clean Coffee Maker. See "Care and Cleaning" on page 9.
(Power
(Carafe) mode, Carafe not positioned on Warming
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