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Water inside the product.
• Some water has remained in the product
due to the quality control processes in
the production. >>> This is not a failure;
water is not harmful to the product.
The product does not take water in.
• Tap is turned off. >>> Turn on the taps.
• Water inlet hose is bent. >>> Flatten the
hose.
• Water inlet filter is clogged. >>> Clean the
filter.
• Loading door is not closed. >>> Close the
door.
The product does not drain water.
• Water drain hose is clogged or twisted.
>>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the
pump filter.
Product vibrates or makes noise.
• Product is standing unbalanced. >>> Ad-
just the stands to balance the product.
• A hard substance has entered into the
pump filter. >>> Clean the pump filter.
• Transportation safety bolts are not re-
moved. >>> Remove the transportation
safety bolts.
• Laundry quantity in the product is too
little. >>> Add more laundry to the
product.
• Excessive laundry is loaded in the
product. >>> Take out some of the laun-
dry from the product or distribute the
load by hand to balance it homogen-
eously in the product.
• Product is leaning on a rigid item. >>>
Make sure that the product is not leaning
on anything.
There is water leaking from the bottom of
the product.
• Water drain hose is clogged or twisted.
>>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the
pump filter.
Product stopped shortly after the pro-
gramme started.
• Machine has stopped temporarily due to
low voltage. >>> Product will resume run-
ning when the voltage restores to the nor-
mal level.
Product directly drains the water it takes
in.
• Draining hose is not at adequate height.
>>> Connect the water draining hose as
described in the user manual.
No water can be seen in the product during
washing.
• Water is inside the invisible part of the
product. >>> This is not a failure.
Loading door cannot be opened.
• Loading door lock is activated because
of the water level in the product. >>>
Drain the water by running the Pump or
Spin programme.
• Product is heating up the water or it is at
the spinning cycle. >>> Wait until the pro-
gramme completes.
• Loading door may be stuck because of
the pressure it is subjected to. >>> Grab
the handle and push and pull the loading
door to release and open it.
• If there is no power, loading door of the
product will not open. >>> To open the
loading door, open the pump filter cap
and pull down the emergency handle po-
sitioned at the rear side of the said cap.
See Loading Door Lock [} 28]
Washing takes longer than specified in the
user manual. (*)
• Water pressure is low. >>> Product waits
until taking in adequate amount of water
to prevent poor washing quality due to
the decreased amount of water. There-
fore, the washing time extends.
• Voltage is low. >>> Washing time is pro-
longed to avoid poor washing results
when the supply voltage is low.
• Input temperature of water is low. >>>
Required time to heat up the water ex-
tends in cold seasons. Also, washing
time can be lengthened to avoid poor
washing results.
EN / 33
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