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Warranty certifi cate
Dear Customer,
All of our products undergo strict quality checks to ensure that they reach you in perfect condition. In the unli-
kely event that this equipment develops a fault, please contact our service department at the address shown
on this guarantee card. You can also contact us by telephone using the service number shown. Please note the
following terms under which guarantee claims can be made:
1.
These guarantee terms apply solely to consumers, i.e. natural persons, who do not want to use this pro-
duct in connection with either their commercial or other self-employed activities. These guarantee terms
regulate additional guarantee services which the undermentioned manufacturer promises to buyers of its
new products in addition to their statutory rights of guarantee. Your statutory rights of guarantee are not
aff ected by this guarantee. Our guarantee is free of charge to you.
2.
The guarantee services cover only defects due to material or manufacturing faults on the new product
which you have bought in the European Union from the undermentioned manufacturer and are limited to
either the rectifi cation of said defects or the replacement of the product, whichever we prefer. Please note
that only equipment under the brand name "Professional" has been designed for use in commercial, trade
or professional applications. For all other products the guarantee is invalidated if the equipment is used
within the guarantee period in commercial, trade or industrial applications or for other equivalent activities.
3.
Our guarantee does not cover:
•
Damage to the equipment caused by failure to comply with the installation/assembly instructions or by
unprofessional installation; damage caused by failure to comply with the operating instructions (e.g.
connection to the wrong mains voltage or current type); damage caused by failure to comply with the
maintenance and safety regulations; damage caused by exposing the equipment to abnormal environ-
mental conditions; damage resulting from poor care and maintenance.
•
Damage to the equipment caused by misuse or incorrect applications (e.g. overloading the equipment
or using non-approved attachments or accessories); damage caused by foreign bodies (e.g. sand,
stones, dust, ....) getting inside the equipment. Damage in transit; damage caused by force or external
influences (e.g. by dropping the equipment).
•
Damage to the equipment or parts of the equipment which is owed to use-related, normal or otherwise
natural wear. For example, batteries and battery packs are manufactured with a cycle limit for design-
related reasons. Wear is negatively influenced in particular by load demands and charging speeds as
well as exposure to heat, cold, vibration and impact.
4.
The guarantee is valid for a period of 2 years starting from the purchase date of the equipment. Guarantee
claims must be submitted before the end of the guarantee period and within two weeks of the defect being
noticed. No guarantee claims will be accepted after the end of the guarantee period. The original guaran-
tee period remains applicable to the equipment even if repairs are carried out or parts are replaced. In
such cases, the work performed or parts fi tted will not result in an extension of the guarantee period, and
no new guarantee will become active for the work performed or for any replacement parts fi tted. This also
applies if on-site service is used.
5.
To assert your guarantee claim, register the defective equipment at: www.Einhell-Service.com. You will
need to provide proof of purchase of the new item of equipment. Equipment returned without such proof
or without a rating plate are excluded from the guarantee services because of the lack of traceability. If the
defect is covered by our guarantee, then either the item in question will be repaired immediately and retur-
ned to you or we will send you a new replacement.
6.
If you have taken the equipment with you to a diff erent EU country than where you bought it, we will arran-
ge for a local service partner to provide the guarantee services. If you take the equipment outside the EU,
the guarantee will not apply.
Of course, we are also happy to off er a chargeable repair service for any defects which are not covered or no
longer covered by the scope of this guarantee. To take advantage of this service, please send the equipment to
our service address. We draw attention to the restrictions of this guarantee concerning wear parts, consumab-
les and missing parts as presented in the service information included in this operating manual.
Warrantor/ Service:
Einhell UK Ltd, Unit 10, 1st Floor, Champion's Business Park, Arrowe Brook Road, Upton, Wirral, CH49 0UQ
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