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Troubleshooting
Please review this list before calling the service.
It will save your time and money. This list
includes frequent complaints that are not
arising from defective work-manship or
material usage. Some of the features described
here may not exist in your product.
The refrigerator does not operate.
• The plug is not inserted into the socket
correctly. >>> Insert the plug into the socket
securely.
• The fuse of the socket which your
refrigerator is connected to or the main fuse
have blown out. >>> Check the fuse.
Condensation on the side wall of the fridge
compartment (MULTIZONE, COOL CONTROL
and FLEXI ZONE).
• Door has been opened frequently. >>> Do
not open and close the door of refrigerator
frequently.
• Ambient is very humid. >>> Do not install
your refrigerator into highly humid places.
• Food containing liquid is stored in open
containers. >>> Do not store food with liquid
content in open containers.
• Door of the refrigerator is left ajar. >>> Close
the door of the refrigerator.
• Thermostat is set to a very cold level. >>> Set
the thermostat to a suitable level.
Compressor is not running
• Protective thermic of the compressor will
blow out during sudden power failures or
plug-out plug-ins as the refrigerant pressure
in the cooling system of the refrigerator has
not been balanced yet. The refrigerator will
start running approximately after 6 minutes.
Please call the service if the refrigerator does
not startup at the end of this period.
• The fridge is in defrost cycle. >>> This is
normal for a full-automatically defrosting
refrigerator. Defrosting cycle occurs
periodically.
• The refrigerator is not plugged into the
socket. >>> Make sure that the plug is fit into
the socket.
Refrigerator / User manual
• Temperature settings are not made correctly
>>> Select the suitable temperature value.
• There is a power outage. >>> Refrigerator
returns to normal operation when the power
restores.
The operation noise increases when the
refrigerator is running.
• The operating performance of the
refrigerator may change due to the changes
in the ambient temperature. It is normal and
not a fault.
The refrigerator is running frequently or for a
long time.
• New product may be wider than the
previous one. Larger refrigerators operate
for a longer period of time.
• The room temperature may be high. >>> It is
normal that the product operates for longer
periods in hot ambient.
• The refrigerator might be plugged in recently
or might be loaded with food. >>> When the
refrigerator is plugged in or loaded with food
recently, it will take longer for it to attain the
set temperature. This is normal.
• Large amounts of hot food might be put in
the refrigerator recently. >>> Do not put hot
food into the refrigerator.
• Doors might be opened frequently or left
ajar for a long time. >>> The warm air that
has entered into the refrigerator causes the
refrigerator to run for longer periods. Do not
open the doors frequently.
• Freezer or fridge compartment door might
be left ajar. >>> Check if the doors are closed
completely.
• The refrigerator is adjusted to a very low
temperature. >>> Adjust the refrigerator
temperature to a warmer degree and wait
until the temperature is achieved.
• Door seal of the fridge or freezer may be
soiled, worn out, broken or not properly
seated. >>> Clean or replace the seal.
Damaged/broken seal causes the refrigerator
to run for a longer period of time in order to
maintain the current temperature.
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