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Problems
The wireless network signal
is too weak.
Related information
My TV cannot connect to the network.
Channel and Broadcast Issues
For problems while watching live TV or scanning for new services, these suggestions might help to resolve
them.
Problems
In Live TV, there is no
signal, or a weak signal,
or you cannot find any
channels.
Related information
Prepare Live TV
on page 5
Channel Scan
on page 7
External Device Connection Issues
When the TV has difficulties with external device connection, these solutions may help resolve the problem.
Problems
The TV is having trouble
receiving a signal in the
cable box.
Troubleshooting
•
Position your wireless router, modem router, or access point in a central
location. Avoid putting it in a corner.
on page 52
•
Make sure that the antenna cable is connected to the correct port.
•
Make sure that the antenna cable is not loose or disconnected.
•
If "no signal or weak signal" occasionally happens, disconnect antenna
cable and reconnect it.
•
Run Reset to Factory Default or scan channels again.
> Settings > System > Restart
> Settings > Channels & Inputs > Channels > Manual Scan
•
If there is no signal occasionally, unplug cable from TV and re-plug after
60 seconds.
If there is always no signal, or the signal cannot be restored after
•
plugging and unplugging, you can press
Format if you select HDMI as input, to confirm whether the signal can be
recognized.
•
Change to another HDMI port.
•
Change to another HDMI cable.
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Possible Solutions
Possible Solutions
Possible Solutions
/
button to select HDMI
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