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TROUBLE‐SHOOTING
Before calling for service, please read the following troubleshooting table first. This can save both your
time and money. The table contains common problems except those caused by defects in workmanship
or material of the refrigerator.
Problem
The
compressor
does not work
The refrigerator
runs frequently
or runs for too
long period
Cause
Refrigerator Operation
The refrigerator is in the
defrosting cycle.
The refrigerator is not plugged
into a power outlet.
The refrigerator is turned OFF.
The indoor or outdoor
temperature is high.
The refrigerator has been
powered off for a period of
time.
The automatic icemaker is
operating.
The door is opened too
frequently or for long period.
The door of the fridge/freezer
storage compartment is not
tightly closed.
The temperature setting for
the freezer storage
compartment is too low.
The door gasket of the
fridge/freezer storage
compartment is dirty, worn,
cracked or mismatched.
The condenser is dirty.
24
Solution
This is normal for an
automatic defrosting
refrigerator.
Verify the plug is plugged in
the socket firmly.
Press the "Power" button for
3 seconds or more to restart
the refrigerator or turn the
knob from OFF to
temperature selection
position.
In this case, it is normal for
the refrigerator to run longer.
Normally, it takes 8 to 12
hours for the refrigerator to
totally cool down.
Ice‐making process makes the
refrigerator to run longer.
Warm air enters the
refrigerator and causes it to
start frequently. Please do not
open the door too frequently.
Ensure the refrigerator is
located on a level ground and
there is no food or container
jarring the door. See
"door/drawer
opening/closing" in section
"Problem"
Set the temperature higher
until a satisfactory refrigerator
temperature is obtained. It
takes 24 hours for the
refrigerator temperature to
become stable.
Clean or replace the door
gasket. A leakage gap of door
gasket can cause a longer
running time of the
refrigerator in order to
maintain desired
temperature.
Clean the condenser.
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