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If you cannot eliminate the problem
although you follow the instructions
in this section, consult your dealer
or the Authorised Service Agent.
Never try to repair a nonfunctional
product yourself.
9
DISCLAIMER / WARNING
Some (simple) failures can be adequately
handled by the end-user without any safety
issue or unsafe use arising, provided that
they are carried out within the limits and in
accordance with the following instructions
(see the "Self-Repair" section).
Therefore, unless otherwise authorized in
the "Self-Repair" section below, repairs
shall be addressed to registered profes-
sional repairers in order to avoid safety is-
sues. A registered professional repairer is a
professional repairer that has been granted
access to the instructions and spare parts
list of this product by the manufacturer ac-
cording to the methods described in legis-
lative acts pursuant to Directive 2009/125/
EC.
However, only the service agent (i.e. au-
thorized professional repairers) that you
can reach through the phone number
given in the user manual/warranty card
or through your authorized dealer may
provide service under the guarantee
terms. Therefore, please be advised that
repairs by professional repairers (who
are not authorized by Beko ) shall void
the guarantee.
Self-Repair
Self-repair can be done by the end-user
with regard to the following spare parts:
door, door hinge and seals, other seals,
door locking assembly and plastic peripher-
als such as detergent dispensers (an up-
dated list is also available in sup-
port.beko.com as of 1st of March 2021)
Moreover, to ensure product safety and to
prevent risk of serious injury, the mentioned
self-repair shall be done following the in-
structions in the user manual for self-repair
or which are available in support.beko.com
For your safety, unplug the product before
attempting any self-repair.
Repair and repair attempts by end-users for
parts not included in such list and/or not
following the instructions in the user manu-
als for self-repair or which are available in
support.beko.com , might give raise to
safety issues not attributable to sup-
port.beko.com , and will void the warranty
of the product.
Therefore, it is highly recommended that
end-users refrain from the attempt to carry
out repairs falling outside the mentioned
list of spare parts, contacting in such cases
authorized professional repairers or re-
gistered professional repairers. On the con-
trary, such attempts by end-users may
cause safety issues and damage the
product and subsequently cause fire, flood,
electrocution and serious personal injury to
occur.
By way of example, but not limited to, the
following repairs must be addressed to au-
thorized professional repairers or re-
gistered professional repairers: motor,
pump assembly, main board, motor board,
display board, heaters etc.
The manufacturer/seller cannot be held li-
able in any case where end-users do not
comply with the above
The spare part availability of the washing
machine or washer-dryer that you pur-
chased is 10 years. During this period, ori-
ginal spare parts will be available to oper-
ate the washing machine or washer-dryer
properly.
EN / 37
EN
FR
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