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Symptoms
The side or front
of the appliance
is warm.
There is water
inside or outside
of the appliance.
Ice is not
dispensed.
Water does not
come out.
Water tastes
strange.
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Reason
There are anti condensation
pipes fitted to these areas of
the appliance to reduce
condensation forming from
around the door area.
Is there water leakage around
the appliance?
Is there water on the bottom of
the appliance?
Is there ice in the ice bin?
Is the ice clumped in the ice
bin?
Unable to hear the sound of
ice coming out?
Is the ice path blocked? (You
can check the ice passage by
separating the ice bin.)
The supply valve may be
turned off? (For Plumbed
models Only)
The water dispenser tank may
be empty? (Non plumbed
models only)
Is the water supply valve
closed? (For Plumbed models
Only)
Are you using unfiltered
water?
Is the taste of water different
when comparing it with the
taste of water from the
previous water purifier?
Has it been a long time since
you installed and replaced the
filter?
Solution
• The heat releasing pipe to prevent
condensation is installed on the front and
side of the appliance. You may feel it
particularly hot right after the appliance is
installed or during the summer. You can
be assured that this is not a problem and
is quite normal.
• Check if the water has leaked from a sink
or another place.
• Check if the water is from the thawed
frozen food or a broken or dropped
container.
• Check whether there is ice in the ice bin.
• Separate the ice bin and shake it. Discard
the remaining clumped ice after shaking
the ice bin.
• In the control panel, select the modes for
cubed ice and crushed ice alternately to
dispense the ice.
• Ice may not be dispensed properly if the
ice passage is blocked. Check the ice
and clean the ice path regularly.
• Open the water supply valve.
• Fill the water dispenser tank.
• Open the water supply valve.
• Unfiltered water can contain a large
amount of various heavy metals or foreign
substances, so the filter may be clogged
in the early stage regardless of the life of
the filter.
• Has the purified water or cold water not
been used for an extended period of
time?
• If an expired filter is used, the purification
performance may decline. It is
recommended to replace the filter
according to the filter replacement period.
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