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Heavy brush, trees, hills, or moisture will affect the
range of your unit. For best range, hold the transmitter
vertically above your head, and/or try moving to higher
ground.
– Any electrical conductors will affect the range, such as
cars, chain-link dog runs, metal structures, and radio
towers. For best results, operate away from these items.
4. My unit is not holding a charge.
– The batteries might not be charged properly, or the
charger, splitter, and the charging port may not be
functioning properly. You can send in your charging
units to have us inspect them.
– The charging pin may be damaged. Inside the charging
port, there is a metal pin that should be standing
straight up and stiff. If the pin is wobbling, broken, or
missing, you will need to send the unit in to the Repair
Department. The charging port must be clean prior
to charging; clean the dirt out with a cotton swab and
some rubbing alcohol. If the dog is in salt-water, be sure
to rinse the receiver and charging port with clean water.
– If the above does not resolve your issues, contact
Dogtra customer service at Info.canada@dogtra.com
or 1 (888) 811-9111
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FCC WARNING STATEMENT
FCC Part 15.19
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Part 15.21
Any changes or modifications (including the antennas) to this device
that are not expressly approved by the manufacturer may void the user's
authority to operate the equipment.
FCC and IC RF Radiation Exposure Statement: This equipment complies
with FCC and IC RF Radiation exposure limits set forth for an uncontrolled
environment.
This device and its antenna must not be co-located or operating in
conjunction with any other antenna or transmitter.
Note : This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications, However, there is
no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void
your authority to operate the equipment under FCC rules.
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