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TROUBLESHOOTING GUIDE
My unit is not holding a charge.
- The batteries might not be charged properly, or the
charger, splitter and the charging port needs to be
looked at. If you suspect your charger/splitter is not
functioning properly, please send Dogtra-Canada your
charging units to have them inspected.
- The charging pin may be damaged. Inside the charging
port, there is a metal pin that should be standing
straight up and stiff. If the pin is wobbling, broken or
missing, you will need to send the unit in to the Repair's
Department. The charging port must be clean prior to
charging, clean the dirt out with a cotton swab and
some rubbing alcohol. If the dog is in saltwater, be sure
to rinse the receiver and charging port with clean water.
- For Dogtra units over two years old from purchase date,
batteries may be replaced when having battery
problems.You can replace them yourself by ordering
parts from Dogtra-Canada. Damages incurred to the
unit due to improper installation are not covered under
any warranty. This is the only time customers should
open the unit, any other unauthorized servicing or
tampering of the unit voids your limited lifetime
warranty. If after batteries are replaced, and you still are
having problems with the unit, Dogtra-Canada strongly
recommends sending the unit in for inspection.
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FCC WARNING STATEMENT
FCC Part 15.19
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Part 15.21
Any changes or modifications (including the antennas) to this device
that are not expressly approved by the manufacturer may void the user's
authority to operate the equipment.
FCC and IC RF Radiation Exposure Statement: This equipment complies
with FCC and IC RF Radiation exposure limits set forth for an uncontrolled
environment.
This device and its antenna must not be co-located or operating in
conjunction with any other antenna or transmitter.
Note : This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications, However, there is
no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void
your authority to operate the equipment under FCC rules.
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