PROZIS Pulsar Manuel D'utilisation page 9

2. Make sure the device is powered with 4 AAA batteries inside.
3. Place the scale on a flat surface.
4. Open the Prozis Go app and select
Prozis device and follow the app's pairing instructions.
5. On the app, select
MEASURING TIPS: SEE PAGE 2, FIGURE B
• Stand straight, barefoot, and with clean feet on the scale.
• For the most accurate and consistent measuring results, use the product during the day and
try to maintain the same measuring conditions. Avoid measuring:
• During or immediately after intense exercise
• During or immediately after meals
• Immediately after a shower, bath or sauna
• While running a fever
• In combination with heavy alcohol intake
Troubleshooting
Some issues that arise may be solved by the user. If the problem persists after having tried
the following solutions, please contact Prozis customer service.
PROBLEM
Display shows .
- -
Display shows .
Fr
Display shows .
Pr
Display shows blinking.
- -
Display shows .
Er
Display shows .
oL
The device displays an abnormal
weight.
Abnormally high or low
measurements. The measurements
widely vary each time.
Unable to measure fat rate and
meditative heart rate correctly.
Add New
and then press Weight. Stand on the scale.
Add (+)
CAUSE
No user information.
Impedance error.
Heart rate measurement failed.
User information conflict: the information
of more than two people with similar
weight cannot be automatically
recognized.
Firmware upgrade failed.
Out of weight measurement range when
measuring.
The product has been moved or it is not
placed on a level surface.
1. The user is wearing socks or their
posture is incorrect.
2. The device is being used on a soft
surface, such as a carpet, or on uneven
ground.
3. The soles of the feet or the body are
too cold, or blood flow is not smooth.
The user is not barefoot.
Device. Select
Pulsar
SOLUTION
Connect to the APP to synchronize user
information before measuring.
Please use the device while barefoot and
do not move your feet while measuring.
Please use the device while barefoot and
do not move your feet while measuring.
Manually claim user information on the APP.
Perform an OTA upgrade.
Do not use the device if your weight
exceeds 180 kg.
1. Please wait until
before stepping onto the scale.
2. Remove the battery and replace it, and
then try again. Please make sure the device
is placed on a flat, hard surface.
1. Measurements should be taken barefoot.
2. Please measure on a flat, hard surface.
3. Please use heat and other methods to
get your blood flow back to normal.
Measurements should be taken barefoot.
as your new
is displayed
0.0 kg
EN
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