Troubleshooting Tips... Before you call for service
Problem
Dishes don't dry
Control panel
responded to inputs
but dishwasher
never filled with
water
Stained tub interior
Dishwasher won't
run
Control panel lights
go off when you're
setting controls
Water standing in
the bottom of the
tub
Water won't pump
out of the tub
49-4000283 Rev 2
Possible Cause
Low inlet water temperature
Rinse agent dispenser is empty
Additional drying time is
needed
Door may not be completely
closed
Water valve may be turned
off
Flood float may be stuck
White film on inside
surface— hard water
minerals
Fuse is blown or circuit
breaker is tripped
Power is turned off
Control panel is locked
Possible leak is detected
Proper Start sequence was
not followed
Time too long between
touching of selected pads
Air gap is clogged
High drain loop or air gap
not installed
Drain is clogged
What To Do
Make sure inlet water temperature is at least 120°F.
Select Boost Dry.
Use Boost option.
Select a higher cycle, such as Steam-Sani, Presoak-
Sani, or Sanitize.
Check the rinse agent dispenser and fill as required.
Leave door closed after the Clean light appears to allow
the fan to run an additional 90 minutes.
Note: If you open the door, this fan extension will be cancelled.
Make sure the door is firmly closed.
Make sure water valve (usually located under the sink) is
turned on.
Remove Ultra-Fine filter and lightly tap the piece under the
ultra fine filter that looks like a salt shaker. Replace the filter.
GE Appliances recommends high quality rinse agents such as
Cascade
Platinum™ Power Dry™ Rinse Aid or
®
Jet-Dry
Rinse Aid
to help prevent hard water mineral
®
deposits from forming.
Run dishwasher with citric acid to remove mineral deposits.
through GE Appliances Parts. See back cover for ordering
information. Alternatively, purchase Cascade
Dishwasher Cleaner or Finish
and follow the directions on the label.
Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
In some installations, the power to the dishwasher is
provided through a wall switch, often located next to the
disposer switch. Make sure it is on.
Unlock control panel. See the Getting started section.
Some models are equipped with leak detection and the
cycle will be cancelled if a leak is detected. The display
will show "LEAK DETECTED". Contact us for service.
See the Using the dishwasher section.
Each pad must be touched within 30 seconds of the
others. To relight, touch any pad again or open the door
and unlock (top control).
Clean the air gap. See the Care and Cleaning section.
Refer to the Installation Instructions for proper drain line
installation.
If you have an air gap, clean it. See the Care and
Cleaning section.
If the dishwasher drains into a disposer, run disposer clear.
Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
Finish
WD35X151) can be ordered
Platinum™
®
Dishwasher Cleaner
®
®
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