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Appendix
PROBLEM
Forgot password
If you experience other problems.
The picture is noisy or distorted
No HDMI output.
Abnormal HDMI output screen.
BD-LIVE
I cannot connect to the BD-LIVE server.
When using the BD-LIVE service, an error
occurs.
NOTE
▪
When the factory default settings are restored, all the user data stored in the BD data will be deleted.
English
Press the STOP (
•
) button (on front panel) for more than 5 seconds with
no disc inside. All settings including the password will revert to the factory
settings.
Don't use this unless absolutely necessary.
•
When the factory default settings are restored, all the user data stored in
the BD data will be deleted.
•
Go to the contents and find the section of the user manual that contains the
explanations regarding the current problem, and follow the procedure once
again.
•
If the problem still cannot be solved, please contact your nearest Samsung
authorized service centre.
•
Make sure that the disc is not dirty or scratched.
•
Clean the disc.
•
Check the connection between the TV and the HDMI jack of the product.
•
Check if your TV supports 576p/480p, 720p, 1080i, 1080p HDMI input
resolution.
•
If random noise appears on the screen, it means that TV does not support
HDCP (High-bandwidth Digital Content Protection).
•
Check whether the network connection is successful or not by using
Network Test menu. (See page 39)
•
Check whether the USB memory device is connected with product
or not.
•
The memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 35)
•
Please check whether the BD-LIVE Internet Connection menu is set to
Allow(All).
•
If all above fails, contact the contents provider or update the latest
firmware.
•
The memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 35)
SOLUTION
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