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Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Malfunctions
Fault
The appliance is not work-
ing.
No displays light up.
The appliance is not cooling,
the displays and lighting
light up.
The LED lighting does not
work.
Do not remove the lamp
cover.
The refrigeration unit is
switching on more fre-
quently and for longer.
The base of the refrigerator
compartment is wet.
Cause
The mains plug has not been
inserted properly.
Fuse has been tripped.
The power has failed.
Showroom mode is switched
on.
Different causes are pos-
sible.
The appliance door was
opened frequently.
The ventilation openings are
covered up.
The condensation channel
or drainage hole are
blocked.
Troubleshooting en
troubleshooting
Check whether the mains plug for
▶
the power cord is fully inserted into
the socket.
Check the fuses.
▶
Check whether the power is on.
1.
Place ice packs (if available) on the
2.
top shelf.
"Carry out the appliance self-test."
▶
→ Page 43
a Once the appliance self-test has
ended, the appliance switches to
normal operation.
Call the after-sales service.
▶
→ "Customer Service", Page 44
Do not open appliance door unne-
▶
cessarily.
Remove any obstructions from in
▶
front of the ventilation openings.
"Clean the condensation channel
▶
and the drainage hole." → Page 40
41
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