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7.0 INCA METAL CUTTING WARRANTY PROTECTION
Inca Metal Cutting products are designed with superior components and materials, assembled by trained
craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test fired at a
quality control test station. Once assembled the complete fireplace is thoroughly inspected by a qualified
technician, before packaging, to ensure that you, the customer, receives the quality product that you expect
from Inca Metal Cutting.
INCA METAL CUTTING'S GAS FIREPLACE WARRANTY
Your Inca Metal Cutting gas fireplace is guaranteed to be free of defects in materials and workmanship for a
period of 5 years from the date of purchase. This covers: combustion chambers, heat exchangers and burners
as well as stainless steel parts against tarnishing.
Electrical (110 volt and millivolt) components and wearable parts such as blowers, gas valves, thermal
switches, switches, wiring, remote controls, igniters, gaskets, glass (thermal damage only) and pilot
assemblies are covered for 1 year and Inca Metal Cutting will provide replacement parts free of charge during
the first year of the limited warranty
CONDITIONS AND LIMITATIONS
Inca Metal Cutting warrants its products against manufacturing defects to the original purchaser only – i.e. the
individual or legal entity (registered customer) whose name appears on the original invoice – provided that the
purchase was made through an authorized Inca Metal Cutting dealer and is subject to the following conditions
and limitations:
This factory warranty is nontransferable and may not be extended whatsoever by any of our representatives.
A licensed, authorized service technician or contractor must have installed the gas fireplace. Installation must
be done in accordance with the installation instructions included with the product and all local and national
building and fire codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations,
abuse or neglect. Parts installed from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive
heat, abrasives, chemical cleaners nor any venting components used in the installation of the fireplace.
This warranty does not cover any problems caused to installation using venting or vent terminations which are
not certified for use with this product.
Any installation, labor, construction, transportation or other related costs or expenses arising from defective
part(s), repair or replacement or otherwise of same, will not be covered by this warranty nor shall Inca Metal
Cutting assume responsibility for same. Further, Inca Metal Cutting will not be responsible for any incidental,
indirect or consequent damages, except as provided by law, and in no event shall they exceed the original
purchase price.
In the first year only, this warranty extends to the repair or replacement of warranted parts, which are defective
in material or workmanship provided that the product has been operated in accordance with the operation
instructions and under normal conditions.
After the first year, Inca Metal Cutting may, at its discretion, fully discharge all obligations with respect to this
warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective parts.
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