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9. TROUBLESHOOTING
Repair of your machine should be carried out by an authorised service company. If your
machine requires repair or if you cannot solve an issue with the information provided
below, then you should:
•
Unplug your machine from the mains power supply.
•
Turn off the water supply.
FAULT
Your machine does not start.
Your machine does not
intake water.
Your machine does not
discharge water.
Your machine vibrates.
Excessive foam is formed in
the detergent drawer.
Unsatisfactory washing
result.
POSSIBLE CAUSE
Machine not plugged in.
Fuses are faulty.
No mains power supply.
Start/Pause button not pressed.
Programme dial 'stop' position.
The machine door is not
completely closed.
Water tap is turned off.
Water inlet hose may be twisted.
Water inlet hose clogged.
Inlet filter clogged.
The machine door is not
completely closed.
Drain hose clogged or twisted.
Pump filter clogged.
Laundry is too tighly packed
together in the drum.
The feet have not been adjusted.
Transit bolts fitted for
transportation have not been
removed.
Small load in the drum.
Your machine is overloaded with
laundry or laundry is unevenly
spread.
Your machine rests on a hard
surface.
Excessive amount of detergent
used.
Wrong detergent used.
Your washing is too dirty for the
programme selected.
Amount of detergent used
insufficient.
There is too much laundry in your
machine.
EN - 25
TROUBLESHOOTING
Plug machine in.
Replace the fuses.
Check mains power.
Press the Start/Pause button.
Turn the programme dial to the desired position.
Close the machine door.
Turn tap on.
Check water inlet hose and untwist.
Clean water inlet hose filters. (*)
Clean the inlet filters. (*)
Close the machine door.
Check the drain hose, then either clean or
untwist.
Clean the pump filter. (*)
Spread your laundry in the machine evenly.
Adjust the feet. (**)
Remove the transit bolts from the machine. (**)
This will not prevent operation of your machine.
Do not overload the drum. Spread laundry evenly
in the drum.
Do not set up your Washing Machine on a hard
surface.
Press the Start/Pause button. To stop the foam,
dilute one tablespoon of softener into 1/2 litre of
water and pour into the detergent drawer. Press
the Start/Pause button after 5-10 mins.
Only use detergents produced for automatic
Washing Machines.
Use the information in the programme tables to
select the most appropriate programme.
Use the amount of detergent as instructed on the
packaging.
Check that the maximum capacity for the
selected programme has not been exceeded.
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