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5. Faults
5. Faults
CAUTION!
Physical injuries and damage to property and the environment
If faults cannot be eliminated by means of the listed measures, the instrument must be taken out of
operation immediately.
▶
Ensure that pressure or signal is no longer present and protect against accidental commissioning.
▶
Contact the manufacturer.
▶
If a return is needed, please follow the instructions given in chapter 7.2 "Return".
For contact details, see chapter 1 "General information" or the back page of the operating instructions.
In the event of any faults, first check whether the instrument is mounted correctly.
Fault
Connection to the IIoT platform
is not successful
QR code is not readable
WIKA operating instructions pressure sensor, model PEW-1000
Causes
Login credentials lost
Incorrect login credentials
Customer firewall blocks interfaces
Instrument is outside the range of the
gateway
Faulty commissioning or improper, unsuita-
ble installation location
Unfavourable light and distance condi-
tions
Measures
Contact customer service
Check using the supplied login credentials
Contact the person responsible for infrastructure
Observe instructions in accordance with the
operating instructions
Observe instructions in accordance with the
operating instructions
Optimisation by the operator
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