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7.
Warranty
All batteries are manufactured according to the strictest quality criteria and POWERBOOZT guarantees that the
LiFePO4 batteries are delivered in perfect condition.
POWERBOOZT grants the legal warranty of 2 years on production and material defects that were present at the
time of delivery of the product.
The warranty does not apply to defects due to natural wear and tear, improper use, lack of maintenance or failure
to observe these instructions. Any use of the product is at your own risk.
A warranty claim can only be accepted if a copy of the purchase receipt is enclosed when the product is retur-
ned. The warranty shall in no case exceed the value of the product. In all other respects, the General Terms and
Conditions of A. Müller GmbH shall apply. By putting the product into operation, you accept the above conditions
and assume full
responsibility arising from the use of this product. The values given by POWERBOOZT regarding weight,
size or technical data are to be understood as approximate values and no formal obligation for
these specifications. Technical changes made in the interest of the product, even without notice,
may result in other values.
8.
Service
If you have any questions about your battery after your purchase or during operation, please contact the seller
of the product. He will explain the further procedure to you. If the seller is unable to help you, please contact our
service department. Please contact us in advance by email with information and explanation of the problem,
possibly with pictures. Should it happen that you wish to send a battery to us, please note the following Notes on
quick processing:
•
If possible, use the original packaging as a shipping box.
•
If you no longer have the original packaging, please ensure adequate protection against transport
damage with suitable (UN-certified) packaging.
•
If the goods are not shipped in the original packaging or UN-certified packaging, we must
charge for the new packaging when the product is returned.
•
Shipment is at the sender's own risk.
Please enclose the following with the return shipment:
•
Copy of the invoice
•
Reason for the return
•
An exact and detailed description of the fault
Service contact for questions and address for returns:
A. Müller GmbH
Tholeyer Strasse 32
66620 Nonnweiler-Primstal
Tel:
+49 6875 910731
E-Mail: service@powerboozt.de
When contacting us directly, please have your customer or invoice number and the item number ready.
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