Problem
The appliance
does not work,
and the switch
is on
When pressing
the water release
button, there is
no water or little
water released
It does not
vacuum, or it is
too weak
If after these tasks the problem still occurs, contact the provider or Cecotec's Technical Support
Service.
Warning
Do not try to disassemble, repair, or modify the appliance by yourself.
Possible causes
The plug is not correctly
connected and loose, so it does
not make contact.
The internal line or power cord
are broken.
The appliance overheats and the
protective device is activated.
The nozzle is clogged.
The bracket or pump are
damaged.
The power button is in the Off
position.
The waste-water tank is full,
which activates the float valve.
The hose does not work properly.
The waste-water tank is not
correctly installed.
The air inlet sponge is blocked.
Possible solutions
Turn off the appliance and
connect it again to the mains.
Contact the official Cecotec
Technical Support Service.
Read the instructions on the
protective device.
Remove the suction nozzle and
clean it with clean water.
Contact the official Cecotec
Technical Support Service.
Turn on the power button.
Empty the waste-water tank
and use it again.
Check the hose is not cracked,
broken, or clogged.
Install the waste-water tank
correctly.
Clean or replace the sponge.
CONGA 4000 CARPET&SPOT CLEAN XL ADVANCE
ENGLISH
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