Troubleshooting
Problem
The product does
not work properly.
GB/IE
64
64
GB/IE
Solution
Option 1: Check if the battery is properly
fitted.
Option 2: The battery needs to be replaced
by a new one.
Option 3: Remove any other mouse
connected to your computer and reconnect your
mouse.
Option 4: Highly reflective or transparent
surfaces affect the correct function of the mouse.
Place the mouse on a suitable surface, e.g.
mouse pad.