Problem
Hot air from bottom
of refrigerator
Food freezing in
the refrigerator
Orange glow
in the freezer
Door bins do not fit
in the door
Controls do not light up
Water has poor
taste/odor
Water in first glass
is warm
No water or ice cube
production
Possible Causes
Normal air flow cooling
motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings will
discolor at these normal
and safe temperatures.
Food too close to the air vent
at the back of the refrigerator.
Refrigerator control is set
too cold.
Defrost heater is on.
The freezer door bins are
a different size than the
refrigerator door bins.
Some models do not have
lighted controls.
Refrigerator light bulb burned
out or loose.
Water dispenser has not been
used for a long time.
Normal when refrigerator
is first installed.
Water dispenser has not been
used for a long time.
Water system has been drained.
Supply line or shutoff valve
is clogged.
What To Do
• Move the food away from the air vent (near the
controls).
• Move the refrigerator control to a warmer
temperature setting one increment at a time.
• This is normal.
• Try to install the bins in both doors.
• If you can read white numbers on the control setting,
the model does not have lighted controls.
• See Replacing the light bulbs.
• Dispense water until all water in system is
replenished.
• Wait 24 hours for the refrigerator to completely
cool down.
• Dispense water until all water is system is
replenished.
• Allow several hours for replenished supply to chill.
• Call a plumber.
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