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Recommendations for Optimal Handling of the
eBike Battery
The service life of the eBike battery can be extended if it is
looked after well and especially if it is stored at the correct
temperature.
As it ages, however, the capacity of the eBike battery will di-
minish, even with good care.
A significantly reduced operating time after charging indic-
ates that the eBike battery has deteriorated. The eBike bat-
tery should be replaced.
Recharging the eBike Battery Before and During Storage
When you are not going to use the eBike battery for an exten-
ded period (longer than three months), store it at a state of
charge of around 30 % to 60 % (when two to three of the
LEDs on the battery charge indicator (2) are lit).
Check the state of charge after six months. If only one of the
LEDs on the battery charge indicator (2) is lit, charge the
eBike battery back up to around 30 % to 60 %.
Note: If the eBike battery is stored with no charge for an ex-
tended period of time, it may become damaged despite the
low self-discharge and the battery capacity could be signific-
antly reduced.
Leaving the eBike battery permanently connected to the
charger is not recommended.
Storage conditions
If possible, store the eBike battery in a dry, well-ventilated
place. Protect it against moisture and water. When the
weather conditions are bad, it is advisable to remove the
eBike battery from the eBike and store it in a closed room,
for example, until you use it next.
Do not store the eBike battery in the following locations:
– in areas without smoke alarms
– near combustible or easily flammable objects
– near heat sources
– in locked vehicles (especially in the summer)
– in direct sunlight
To ensure an optimum service life, store the eBike batteries
at room temperature.
Never store them at temperatures below −10 °C or
above 60 °C.
Make sure that the maximum storage temperature is not ex-
ceeded.
Leaving the eBike battery on the eBike for storage is not re-
commended.
Action in the event of a fault
The eBike battery must not be opened, not even for repairs.
There is a risk of the eBike battery catching fire, e.g. as a res-
ult of a short circuit. This risk continues to apply for any
Bosch eBike battery that has ever been opened, even at a
later point in time.
0 275 007 3RE | (10.02.2024)
tact an authorised bicycle
dealer if this happens.
In the event of a fault, do not have your eBike battery re-
paired; instead, have your bicycle retailer replace it with an
original Bosch eBike battery from the system generation the
smart system.
Maintenance and servicing
Maintenance and cleaning
The eBike battery must not be immersed in water or
u
cleaned with a high-pressure cleaner.
Keep the eBike battery clean and avoid contact with skincare
products, sun cream and insect repellant. Clean it carefully
with a soft, damp cloth.
Clean and lightly grease the connector pins occasionally. Use
medical or technical Vaseline for this purpose.
Please contact an authorised bicycle dealer if the eBike bat-
tery is no longer working.
After-sales service and advice on using products
If you have any questions about the eBike batteries, contact
an authorised bicycle dealer.
For contact details of authorised bike dealerships, please
visit www.bosch-ebike.com.
Further information on the eBike components
and their functions can be found in the Bosch
eBike Help Center.
Transport
If you transport your eBike attached to the outside of
u
your car, e.g. on a bike rack, remove the on-board
computer and the eBike battery (exception: built-in
eBike battery) to avoid damaging them.
The eBike batteries are subject to legislation on the trans-
port of dangerous goods. Private users can transport un-
damaged eBike batteries by road without having to comply
with additional requirements.
When batteries are transported by commercial users or third
parties (e.g. air transport or forwarding agency), special re-
quirements on packaging and labelling (e.g. ADR regula-
tions) must be met. When preparing items for shipping, a
dangerous goods expert can be consulted as required.
Do not ship batteries if the housing is damaged or the eBike
battery is not fully functional. Use only the original Bosch
eBike battery packaging when transporting the eBike bat-
tery. Apply tape over exposed contacts and pack the eBike
battery such that it cannot move around inside the pack-
aging. Inform your parcel service that the package contains
dangerous goods. Please also observe any additional na-
tional regulations should these exist.
If you have any questions about transporting the eBike bat-
teries, contact an authorised bicycle dealer. You can also or-
der suitable transport packaging from the dealer.
Bosch eBike Systems
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