Wellell Domus 2+ Mode D'emploi page 15

Domus 2+ / English
8. Troubleshooting
If your questions can't be answered with above information, please contact your local
agent directly. They might require a technician to take care of the problem.
Problem
Power is not ON
Low pressure indicator is
ON
Patient is bottoming out
Mattress form is loose
No air produced
some air outlets of the air
tube connector
9. Expected service life
The products are intended to offer safe and reliable operation when use or installed
according to the instructions provided by Wellell. Wellell recommends that the system
be inspected and serviced by authorized technicians if there are any signs of wear or
concerns with device function and indication on products. Otherwise, service and
inspection of the devices generally should not be required.
Solution
‧ Check if the plug is connected to mains.
‧ Check if there is any blown fuse.
‧ Check if the connection between quick connector to
pump unit is tightly secured.
‧ Check if all tubing connections along mattress are
secured.
‧ Check if the CPR valve is sealed.
‧ Check if there are any air leakage on air cells.
‧ Pressure setting might be inadequate for the patient,
adjust pressure to higher level and wait for a few
minutes.
‧ Check if all the snap buttons or straps of mattress are
all securely fastened.
‧ Check if the mattress is fixed to the bed frame by
straps.
from
‧ This is normal since there is alternating mode. Air
outlets take turns to produce air during their cycle time.
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