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If you have additional questions, please call our Consumer Service
Department:
USA: 1-800-526-5377;
Mon – Fri 8:30 a.m. – 7:00 p.m. (EST).
www.KrupsUSA.com
Canada: 1-800-418-3325;
Mon – Fri 8:30 a.m. – 4:30 p.m. (EST)
www.Krups.ca
Please note hours are subject to change.
Before calling the Consumer Service Department, please have the type
number of your Krups appliance available. This will assist in answer your
questions. The type number is generally found on the bottom of the
machine. It would be helpful if you had the appliance available at the
time of your call.
General correspondence can be addressed to:
USA:
Krups
196 Boston Avenue
Medford, MA 02155
Only letters can be accepted at this address. Shipments and packa-
ges that do not have a return authorization number will be
refused.
Canada:
Groupe SEB Canada Inc.
455 Finchdene Square
Scarborough, Ontario M1X 1B7
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