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T R O U B L E S H O OT I N G
Problem
Little or no mist comes out.
Humidifier produces an
unusual smell.
Condensation forms
around humidifier or
windows.
Mould grows inside the
humidifier.
Refill Indicator Light
turns on.
If your problem is not listed,
CAN ICES-001 (B) / NMB-001 (B)
Possible Solution
Turn the mist level to a higher setting.
There may be too much water in the base chamber. Empty the base
chamber. Refill the water tank (not the base chamber) and place the
water tank properly onto the base.
Make sure the air inlet on the bottom of the base is not blocked. The
humidifier should not be set on carpet or other surfaces that may block
the air inlet.
Make sure the nozzle is not blocked or clogged.
If the humidifier is new, unplug and rinse all parts, then place in a cool,
dry place for 12 hours.
Clean the water tank and base chamber (see
page 11).
Humidity may be too high. Turn down the mist level, turn off the humidifier, or
open a door or window in the room.
Clean the water tank and base chamber regularly
(see
Care &
Maintenance, page 11).
Fill the water tank.
Place the water tank properly on the base.
Clean the water filter (see page 11) or replace it with a new one. To request a
new water filter, contact
Customer Support
please contact
Care &
(see page 17).
Customer Support
(see page 17).
Maintenance,
EN
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