Alerts and reminders
Number Alert/Reminder Definition
252
AC Power Lost
405
Battery Low
407
Battery Critical
546
Z-Wave Not
Configured
547
Z-Wave Radio
Error
Troubleshooting
Screen is blank
Screen is
difficult to
read
Heating or
cooling system
does not
respond
Heat runs with
cooling
If batteries used as backup power it would drain
batteries quickly so Z-Wave communication needs
to be turned off. The working power mode can only
be changed when thermostat is NOT included in
a Z-Wave network. Either to exclude and include
thermostat back in to Z-Wave network to change the
power mode to LSS (power-save, sleep mode) or to
resume AC power. You can check the actual power
mode in the thermostat MENU/DEVICE INFO.
Battery low. Please turn the system mode to off and
replace the batteries.
Battery critical. Thermostat cannot control your
system. Please replace the batteries immediately.
Z-Wave has a not been configured yet to receive
commands from your Z-Wave network. Please follow
steps on how to include thermostat in to Z-Wave
network.
Z-Wave module is not operating. Thermostat cannot
receive commands from your Z-Wave network. Please
contact dealer to replace the thermostat.
• Check circuit breaker and reset if necessary.
• Make sure power switch at heating and cooling system is on.
• Make sure furnace door is closed securely.
• If battery powered, make sure the batteries are correctly inserted and
are not dead.
• Change screen brightness in thermostat Menu. Increase brightness
intensity for inactive backlight of the thermostat screen (max. is level 5).
Setting is available only if thermostat is AC powered.
• Touch Mode to set system to Heat. Make sure the temperature is set
higher than the Inside temperature.
• Touch Mode to set system to Cool. Make sure the temperature is set
lower than the Inside temperature.
• Check circuit breaker and reset if necessary.
• Make sure power switch at heating & cooling system is on.
• Make sure furnace door is closed securely.
• Verify there is not a wire attached to W for heat pump systems. See
wiring on pages 6-7.
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