Warranty And Repair Information; Ec Declaration Of Conformity - Dogtra iQ Guide D'utilisation

WARRANTY AND REPAIR
INFORMATION
Dogtra-europe provides the original purchaser with a Two
years warranty. The Warranty begins from the date of purchase.
For the first two years coverage is for both parts and labor, on
all our products purchased new. Accessories such as, chargers,
splitter cables, antennas, straps and batteries have a one-year
warranty from the date of purchase.
Not Covered Under Warranty :
We cannot offer warranty for units/products that have been
bought secondhand or as a resold product.
* Battery replacement by the customer during the first
year of the warranty is not recommended. If the customer
chooses to replace the batteries, any damage to the unit
during the change-out by the owner will void
the warranty.
The warranty is void if the unit has been altered or an
unauthorized person has attempted repair work.
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Warranty and repair information

Procedure for Repair Work :
The cost of shipping products under warranty back to Dogtra
is the customer's responsibility. Dogtra will provide/pay (via
regular ground service) the shipping cost back to the customer.
Any expedited shipping service will be at the customer's
expense. Dogtra is not responsible for loss of training time or
inconvenience while the unit is in for repair work. Dogtra does
not provide loaner units or any form of compensation during
the repair period.
A copy of the sales receipt showing the purchase date is
required before warranty work is initiated.
Please include a brief explanation outlining the problems and
include your name, address, daytime phone number, evening
phone number, and email address.
If repair costs are not covered under warranty, we will call you
for the payment information once the work has been completed.
DOGTRA – EUROPE
Immeuble Le Vauban - Parc d'activités de la Verrière
4, rue de Panicalé - 78320 LA VERRIERE
EC DECLARATION OF
CONFORMITY
We, Dogtra Company declare under our sole responsibility that
the product
Model Name : iQ
to which this declaration relates is in conformity with
R&TTE Directive 1999/5/EC
By application of the following standards
Essential
Description (Field) Applied Specification / Standard
Requirements
Article 3.1(a) Safety EN 60950-1:2006
EN 301 489-1 V1.8.1 (2008-04),
Article 3.1(b) EMC
EN 301 489-3 V1.4.1 (2002-08)
EN 300 220-1 V2.1.1 (2006-04),
Article 3.2 Radio
EN 300 220-2 V2.1.2 (2007-06)
All our radio-electric devices are subject to
conformity evaluation by the KOSTEC Co., Ltd.
Dogtra- Europe
Immeuble "Vauban"
4, rue de Panicale
78320 La Verriere
France
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EC DECLARATION OF CONFORMITY