Troubleshooting Guide; Warranty And Repair Information - Dogtra RR Deluxe Guide D'utilisation

TROUBLESHOOTING GUIDE

My collars are not holding a charge.
- The batteries might not be charged properly, or the
at. If you suspect your charger/splitter is not functioning
to have them inspected.
- The charging pin may be damaged. Inside the charging
port, there is a metal pin that should be standing straight
will need to send the unit in to the Repair's Department.
The charging port must be clean prior to charging, clean
the dirt out with a cotton swab and some rubbing alcohol.
The receiver is water-resistant, but not waterproof. Do not
immerse, dry it carefully after use in wet weather.
batteries may be replaced when having battery problems.
Damages incurred to the unit due to improper installation
are not covered under any warranty.
This is the only time customers should open the unit,
any other unauthorized servicing or tampering of the unit
voids your limited lifetime warranty.
If after batteries are replaced, and you still are having
recommends sending the unit in for inspection.
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WARRANTY AND REPAIR
INFORMATION
One-Year / Two-Year Limited Warranty
LIMITED WARRANTY
its authorized distributors/retailers. The warranty begins from the date of
the original purchase.
expedited shipping service will be at the customer's expense.
If a repair is not covered by warranty, the cost of Parts, Accessories,
Labor fees, and Shipping fees incurred are the customer's responsibility.
To Qualify for the Dogtra Warranty
Not Covered Under Warranty
due to misuse by the owner or dog, improper maintenance, and/or
the 175NCP, 180NCP, 200NCP, 400NCP, 410NCP Series, and iQ
Pet
RR Deluxe, will not be covered. All replacement costs for either the
transmitter or receiver will be the owner's responsibility.
The warranty does not cover failure resulting from damage, abuse or
loss of parts. The warranty is void if the unit has been altered or an
recommended. If the customer chooses to replace the batteries, any
damage to the unit during the change-out by the owner will void the
warranty.
2-YEAR
RRS, RRD, and
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