Warranty And Repair Information - Dogtra YS 300 Mode D'emploi

FREQUENTLY ASKED QUESTIONS
Mark the desired length of the collar with a pen
for next uses.
If after finding the desired length of collar you
have an excess of collar strap, it is okay to trim
off the leftover part with a pair of scissors.
However, be sure to leave extra length, if
necessary, to accommodate the future growth of
the dog.
3. My dog seems to be startled at the static
correction. Will the stimulation harm my dog?
Dogtra Anti-Bark Collar is not intended for the
punishment but for the reinforcement of behavior
modification of dogs.
But if your dog is startled when first using the
dogtra Anti-Bark Collar, remove the collar until
your dog is settled. You may want to turn the
collar off, and put the collar back on him for a day
or so, until he is comfortable. Attempt the collar
again at a lower level when you see that your dog
is more accustomed.
4. How do I get it repaired and get information
about dogtra Anti-Bark Collar?
Most repairs can be completed within 48 hours
after we receive your unit, as long as all needed
parts are in stock. Some repairs, however, will
require additional work time.
For any questions concerning your Dogtra
products call us +33 (0)1 30 62 65 65.
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WARRANTY AND REPAIR

WARRANTY AND REPAIR INFORMATION

One-Year / Two-Year Limited Warranty
Dogtra-Europe provides the original purchaser with a 2-YEAR
LIMITED WARRANTY for the products sold by Dogtra-Europe
and its authorized distributors/retailers. The warranty begins from the
date of the original purchase.
The replaceable batteries of YS100, iQ No Bark Collar and iQ CLiQ
are not covered by Warranty.
* The cost of shipping products under warranty back to Dogtra-
Europe is the customer's responsibility. Dogtra-Europe will
provide/pay (via regular ground service) the shipping cost back to the
customer. Any expedited shipping service will be at the customer's
expense.
If a repair is not covered by warranty, the cost of Parts, Accessories,
Labor fees, and Shipping fees incurred are the customer's
responsibility. Labor fees will be variable depending on the extent of
the work required.
To Qualify for the Dogtra Warranty
A proof of purchase is required to initiate repair work under
warranty. We strongly recommend keeping the original receipt.
Not Covered Under Warranty
Dogtra-Europe DOES NOT cover the cost of repairs and
replacements due to misuse by the owner or dog, improper
maintenance, and/or lost units.
Any water damage on the Water Resistant Transmitters of the
175NCP, 180NCP, 200NCP, 400NCP, 410NCP Series, and iQ
Pet Series, and the Water Resistant Receivers of the RRS, RRD, and
RR Deluxe, will not be covered. All replacement costs for either the
transmitter or receiver will be the owner's responsibility.
The warranty does not cover failure resulting from damage, abuse or
loss of parts. The warranty is void if the unit has been altered or an
unauthorized person has damaged the unit while attempting repair
work. Battery replacement by the customer during the warranty
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