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The manufacturer warrants the product against defects in materials and workmanship for a period of 2
years from the date of purchase to the original purchaser. The guarantee applies when the product is used
as a home tool. The warranty does not extend for failures due to normal wear and tear.
The manufacturer agrees to replace the spare parts that are classified as defective by a designated
distributor. The manufacturer will not accept responsibility for the replacement of the machine, either
partially or in full, and / or consequential damages.
The warranty does not cover failures due to:
• Insufficient maintenance.
• Assembly, adjustment or abnormal operation of the product.
• Spare parts that are subject to wear.
Nor does the guarantee extend to:
• Cost of freight and packaging.
• The use of the tool for any other purpose than for which it was designed
• Use and maintenance of the machine in a manner not described in the user's manual.
As part of our policy of continuous product improvement, we reserve the right to alter or modify
specifications without prior notice. As a result, the product may differ from the information contained herein,
but any alteration will only be implemented without prior notice if it is classified as an improvement of the
previous specification.
READ THE MANUAL CAREFULLY BEFORE USING THE MACHINE.
When ordering spare parts, please quote the part number or code, this can be found in the parts list
included in this manual.
Keep the purchase receipt; Without it, no guarantee will be valid.
In order to get help about your portable local air conditioner we invite you to go through this link or to call us
by phone +33 (0) 9 70 75 30 30:
https://services.swap-europe.com/contact
You need to create a "ticket" via their platform.
• Login or create your account
• Put your tool reference
• Choose the subject of your request
• Explain your problem
• Attach these files: the invoice or receipt, the nameplate picture (serial number), the picture of the part you
need (for example: pins on the transformer plug that broke away).
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