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6. Remove batteries from the remote control and store them properly.
Note: ensure that the body is placed in a dry place and store all machine components properly.
IX. TROUBLESHOOTING
Do not repair or disassemble the air conditioning by yourself. Unqualified repair will lead to failure of the
warranty card, and may cause damage to users or their properties.
Problems
The air
conditioning
does not work
The cooling
effect is not
good
Big noise
Compressor
does not work.
The remote
control does not
work.
Displays 'E1'
Displays 'E2'
Note: If problems not listed in the table occur or recommended solutions do not work, please contact the
professional service organization.
Reasons
There is no electricity
The water-full indicator will flash
The ambient temperature is too low
or too high
In cooling mode, the room
temperature is lower than the set
temperature; in heating mode, the
room temperature is higher than the
set temperature
In dehumidification mode, the
ambient temperature is low
There is direct sunlight
Doors or windows are open; there
are a lot of people; or in cooling
mode, there are other sources of
heat
The filter screen is dirty
The air inlet or outlet is blocked
The air conditioning is not placed on
a flat surface
Frost production starts
Overheat protection starts
The distance between the machine
and the remote control is too far
The remote control is not aligned
with the direction of the remote
control receiver
Batteries are dead
The room temperature sensor is
abnormal
The pipe temperature sensor is
abnormal
Solutions
Turn it on after connecting it to a socket
with electricity
Discharge the water inside
Recommend to use the machine in at the
temperature of 7-35°C (44-95°F).
Change the set temperature
The machine is placed in a room with an
ambient temperature of greater than 17°C
(62°F)
Pull the curtain
Close doors and windows, and add new air
conditioning
Clean or replace the filter screen
Clear obstructions
Put the air conditioning on a flat and hard
surface (to reduce noise)
Wait for 3 minutes until the temperature is
lowered, and then restart the machine
Let the remote control get close to the air
conditioning, and make sure that the
remote control directly faces to the
direction of the remote control receiver
Replace batteries
Check the room temperature sensor and
related circuitry
Check the pipe temperature sensor and
related circuitry
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