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Symptoms
No sound comes out of the speakers.
Files cannot be played back.
Video files cannot be played back.
No picture is shown.
Noise is generated.
Tracks or video are not played back as you have
intended them to play.
Elapsed playing time is not correct.
Tag information of track or song, etc. is not
displayed correctly.
"No Files"
"Cannot play audio data"
"Error"
Static noise while listening to the radio.
Sound quality changes when receiving HD
Radio stations.
No sound can be heard.
The song cannot be tagged.
Troubleshooting/error messages
Remedies/Causes
Check the connection. (☞ Installation/Connection Manual)
• Check the playable file format. (☞ page 87)
• Add appropriate extension codes to the file names.
Some video files are unplayable depending on the
software that created the file.
No picture is shown while the car is in motion.
The track or video played back is not a playable file
format. Skip to another file.
Playback order may differ from the one played back using
other players.
This sometimes occurs during playback. This is caused by
how the tracks or video are recorded.
Special characters not supported by the unit are not
displayed correctly.
Check the playable file format. (☞ page 87)
The audio data in this video file cannot be played back.
The track played back is not a playable file format. Skip to
another file.
Connect the antenna firmly.
Fix the reception mode either to <Digital> or
<Analog>. (☞ page 47)
• The antenna is shortened. When <Antenna Remote>
is set to <Manual>, press [
antenna. (☞ page 86)
• <Analog> is selected when receiving all digital
broadcast of HD Radio station. Select <Digital> or
<Auto>. (☞ page 47)
• <Digital> is selected when receiving weak digital
signals or receiving conventional radio broadcast. Select
<Analog> or <Auto>. (☞ page 47)
The HD Radio broadcast does not support iTunes Tagging
function or the broadcast does not contain PSD. You can
tag the PSD only when the TAG indicator lights up on the
screen.
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