- English -
Troubleshooting
Issue
Cause
No water flow
Filter pump not switched on.
through the
Supply lines blocked.
return socket.
Function switch not turned to "Filter water"
UVC lamp
Power supply of the UVC not connected or Connection
display is not lit
defective
UVC lamp defective
Quartz glass tube not fitted
Filtering
Function switch not turned to "Filter water"
performance not
Unit has not been in operation long enough
satisfactory
Water extremely soiled
Excessive fish and animal population
Foam filters clogged
Quartz glass tube soiled
UVC lamp is in operation for more than 8000 hours
Spare parts
The use of original parts from OASE ensures continued safe and reliable operation of the unit.
Please visit our website for spare parts drawings and spare parts. www.oase-livingwater.com
Questions, problems, missing parts?
Before returning to your retailer, call us at 1-866-627-3435, 8 a.m.-6 p.m., EST, Monday-Friday, or email
us at customercare@oase-livingwater.com. Or visit our website at www.oase-livingwater.com
Solution
Switch on the filter pump
Check supply lines
Turn function switch to "Filter water"
Check connection (power plug, power
fuse)
Replace UVC lamp
Fit quartz glass tube
Turn function switch to "Filter water"
Wait a few days/weeks
Wait a few days/weeks
Adhere to the reference value
Clean foam filters
Cleaning the quartz glass tube
Replace UVC lamp
11