Problem
Circuit breaker has tripped
due to an overload.
Outlet does not
Batteries are discharged
provide power to
Unit has been damaged by
equipment
a surge or spike.
Uncritical outlets have
turned off automatically
due to an overload.
Batteries are not fully
The UPS does not
charged.
perform expected
runtime.
Batteries are degraded
The on/off switch is
designed to prevent
damage by rapidly turning it
off and on.
The UPS will not turn
The unit is not connected to
on.
an AC outlet.
The batteries have
degraded.
Mechanical problem.
The serial cable or USB
cable is not connected.
The cable is connected to
the wrong port.
®
PowerPanel
Personal
The unit is not providing
Edition is inactive.
power of batteries.
The serial cable is not the
cable that was provided
with the unit.
For more information, visit eu.cyberpowersystems.com or contact.
4241 12th Avenue East, Suite 400, Shakopee, MN 55379, U.S.A.
Tel: +1 952 4039500, Fax: +1 952 4030009, E-MAIL: sales@cyberpowersystems.com
Entire contents copyright ©2009 CyberPower Systems B.V., All rights reserved. Reproduction in whole or in
part without permission is prohibited. PowerPanel
Systems (USA) Inc.
11
TROUBLE SHOOTING
Possible Cause
CyberPower Systems B.V.
Flight Forum 3545 5657DW Eindhoven The Netherlands
Tel: +31 40 2348170, E-MAIL: sales@cyberpower-eu.com
CyberPower Systems Inc. (USA)
®
Solution
Turn the UPS off and unplug at least one piece of
equipment. Wait 10 seconds, reset the circuit breaker
and then turn the UPS on.
Recharge the unit for at least 4 hours
Contact CyberPower Systems about replacement
batteries at service@cyberpower-eu.com
Push the toggle button to make the uncritical outlets turn
on.
Recharge the batteries by leaving the UPS plugged in.
Contact CyberPower Systems about replacement
batteries at service@cyberpower-eu.com
Turn the UPS off. Wait 10 seconds and then turn the
UPS on.
The unit must be connected to a 220/230/240v outlet.
Contact CyberPower Systems about replacement
batteries at service@cyberpower-eu.com
Contact CyberPower Systems at
service@cyberpower-eu.com
Connect the cable to the UPS unit. You must use the
cable that came with the unit.
Try another port of your computer.
Shutdown your computer and turn the UPS off. Wait 10
seconds and turn the UPS back on. This should reset the
unit.
You must use the cable included with the unit for the
Software.
®
and PowerPanel
Plus are trademarks of CyberPower
Copyright © 2009 CyberPower Systems, Inc.