TROUBLESHOOTING
Symptom
Remedy
"NA DEVICE"
Connect a supported USB device, and check the
connections.
"NO MUSIC"
Connect a USB device that contains playable audio files.
• Reconnect the iPod.
"iPod ERROR"
• Reset the iPod.
• Sound cannot be heard
• Reconnect the Android device.
• If in [HAND MODE], launch any media player
during playback.
• Sound output only
application on the Android device and start playback.
• If in [HAND MODE], relaunch the current media player
from the Android
device.
application or use another media player application.
• Restart the Android device.
• If this does not solve the problem, the connected
Android device is unable to route the audio signal to
unit. ( 21)
• Make sure KENWOOD MUSIC PLAY APP is installed on
Cannot playback at
[BROWSE MODE].
the Android device. ( 8)
• Reconnect the Android device and make the appropriate
setting in [ANDROID SETUP]. ( 8)
• If this does not solve the problem, the connected
Android device does not support [BROWSE MODE].
( 21)
• Switch off the developer options on the Android device.
"NO DEVICE" or
• Reconnect the Android device.
"READING" keeps
• If this does not solve the problem, the connected
flashing.
Android device does not support [BROWSE MODE].
( 21)
Playback is intermittent
Turn off the power saving mode on the Android device.
or sound skips.
• Reconnect the Android device.
"ANDROID ERROR" /
• Restart the Android device.
"NA DEVICE"
Symptom
Remedy
"ADD ERROR" /
New station creation is unsuccessful.
"SEARCH ERROR"
"CHECK DEVICE"
Check the Pandora application on your device.
"NO SKIPS"
The skip limit has been reached.
"NO STATIONS"
No stations are found.
"STATION LIMIT"
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
"CONNECT ERROR"
Communication is unstable.
"RATING ERROR"
Registration of thumbs up/thumbs down has failed.
"LICENSE ERROR"
You try to access from a country which Pandora is not
deliverable.
iHeartRadio station
If "Explicit Content" in [Account Settings] is checked in
cannot be selected.
the web version of iHeartRADIO, custom stations become
unavailable.
"CANNOT CREATE"
Custom station name creation is unsuccessful.
"CANNOT SAVE"
Addition to the favorite category failed.
"DISCONNECTED"
Check the connection to the device.
"NO SKIPS"
The skip limit has been reached. Retry later.
"NO STATIONS"
No stations are found.
"NOT CONNECTED"
Link to the application is impossible.
"IHEARTLINK UP"
Make sure you have installed the latest version of the
iHeart Link for KENWOOD application on your device.
"PLEASE LOGIN"
You haven't log in. Log in again.
23
ENGLISH