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12.2 How long the warranty lasts
Bosch warrants that the Product is free from defects in
materials and workmanship for a period of three hundred
and sixty-five (365) days from the date of the original
delivery. The foregoing timeline begins to run upon the
date of the original delivery, and shall not be stalled, tolled,
extended, or suspended, for any reason whatsoever. This
Product is also warranted to be free from cosmetic
defects in material and workmanship (such as scratches of
stainless steel, paint/porcelain blemishes, chips, dents, or
other damage to the finish) of the Product, for a period of
thirty (30) days from the date of delivery or closing date for
new construction. This cosmetic warranty excludes slight
color variations due to inherent differences in painted and
porcelain parts, as well as differences caused by kitchen
lighting, product location, or other similar factors. This
cosmetic warranty specifically excludes any display, floor,
"As Is", or "B" stock appliances.
12.3 Repair/replace as your exclusive
remedy
During this warranty period, Bosch or one of its authorized
service providers will repair your Product without charge to
you (subject to certain limitations stated herein) if your
Product proves to have been manufactured with a defect
in materials or workmanship. If reasonable attempts to
repair the Product have been made without success, then
Bosch will replace your Product (upgraded models may be
available to you, in Bosch's sole discretion, for an
additional charge). Nothing in this warranty requires
damaged or defective parts to be replaced with parts of a
different type or design than the original part. All removed
parts and components shall become the property of Bosch
at its sole option. All replaced and/or repaired parts shall
assume the identity of the original part for purposes of this
warranty and this warranty shall not be extended with
respect to such parts. Bosch's sole liability and
responsibility hereunder is to repair manufacturer-
defective Product only, using a Bosch authorized service
provider during normal business hours. For safety and
property damage concerns, Bosch highly recommends
that you do not attempt to repair the Product yourself, or
use a non-authorized service provider; Bosch will have no
responsibility or liability for damage resulting from repairs
or work performed by a non-authorized service provider.
Authorized service providers are those persons or
companies that have been specially trained on Bosch
products, and who possess, in Bosch's opinion, a superior
reputation for customer service and technical ability (note
that they are independent entities and are not agents,
partners, affiliates or representatives of Bosch).
Nevertheless, taking your product to be serviced by a
repair shop that is not affiliated with or an authorized
dealer of Bosch will not void this warranty. Also, using
third-party parts will not void this warranty.
Notwithstanding the foregoing, Bosch will not incur any
liability, or have responsibility, for the Product if it is
located in a remote area (more than 100 miles from an
STATEMENT OF LIMITED PRODUCT WARRANTY en-us
authorized service provider) or is reasonably inaccessible,
hazardous, threatening, or treacherous locale,
surroundings, or environment; in any such event, if you
request, Bosch would still pay for labor and parts and ship
the parts to the nearest authorized service provider, but
you would still be fully liable and responsible for any travel
time or other special charges by the service company,
assuming they agree to make the service call. Further, to
the extent you have installed the Product in a difficult-to-
access location or have otherwise installed temporary or
permanent fixtures that create barriers to accessing or
removing the Product, Bosch will not incur any liability for,
or have responsibility, for work or costs associated with
moving the Product or otherwise creating access to the
Product in order to repair or replace it. All such costs shall
be your sole responsibility.
12.4 Out of warranty product
Bosch is under no obligation, at law or otherwise, to
provide you with any concessions, including repairs,
prorates, or Product replacement, once this warranty has
expired.
12.5 Warranty exclusions
The warranty coverage described herein excludes all
defects or damage that are not the direct fault of Bosch,
including without limitation, one or more of the following:
¡ Use of the Product in anything other than its normal,
customary and intended manner (including without
limitation, any form of commercial use, use or storage of
an indoor product outdoors, use of the Product in
conjunction with air or water-going vessels).
¡ Any party's willful misconduct, negligence, misuse,
abuse, accidents, neglect, improper operation, failure to
maintain, improper or negligent installation, tampering,
failure to follow operating instructions, mishandling,
unauthorized service (including selfperformed "fixing" or
exploration of the appliance's internal workings).
¡ Adjustment, alteration or modification of any kind.
¡ A failure to comply with any applicable state, local, city,
or county electrical, plumbing and/or building codes,
regulations, or laws, including failure to install the
product in strict conformity with local fire and building
codes and regulations.
¡ Ordinary wear and tear, spills of food, liquid, grease
accumulations, or other substances that accumulate on,
in, or around the Product.
¡ Any external, elemental and/or environmental forces
and factors, including without limitation, rain, wind,
sand, floods, fires, mud slides, freezing temperatures,
excessive moisture or extended exposure to humidity,
lightning, power surges, structural failures surrounding
the appliance, and acts of God.
¡ Service calls to correct the installation of your Product,
to instruct you how to use your Product, to replace
house fuses or correct house wiring or plumbing.
¡ Removal and replacement of trim or decorative panels
that interfere with servicing the Product.
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