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TROUBLESHOOTING
Faults table
When you have any doubts about whether your appliance is working properly you should not
immediately assume that it is defective. We recommend that you should in any case check the
points in the following table.
Problem
Appliance is connected to the
power mains but it does not
work.
Cooling system operates
continuously for a long period
of time.
Excessive build-up of ice on
the back wall of refrigerator
interior.
Excessive ice formation in the
freezer.
Condensation on the
glass shelf above the fruit
and vegetable bin in the
refrigeration compartment.
EN 24
Cause or remedy
• Make sure there is voltage in the power outlet and that the
appliance is switched on.
• The ambient temperature is too high.
• The door has been opened for too long or too frequently.
• The door is not closed properly.
• The door does not seal properly (the seal is dirty, the door
is misaligned or the seal is damaged, etc.).
• Too much fresh food has been put in at the same time.
• Insufficient air circulation around the compressor and
condenser. Check that the ventilation around the appliance
is sufficient (see the separate installation instructions).
• The ambient temperature is too high.
• The door has been opened for too long or too frequently.
• The door is not closed properly.
• The door does not seal properly (the seal is dirty, the door
is misaligned or the seal is damaged, etc.).
• Too much fresh food has been put in at the same time.
• Do not place warm food in the refrigerator.
• Insufficient air circulation around the compressor and
condenser. Check that the ventilation around the appliance
is sufficient (see the separate installation instructions).
• Freezer compartment is not periodically defrosted. Defrost
the freezer compartment to remove the ice.
• Door opened too frequently or too long.
• Door not properly closed.
• The door does not seal properly. If the seal is dirty or
damaged, clean or replace it.
• Check that the door is closed properly and seals properly.
• This is a temporary problem that cannot be avoided
entirely in periods of high ambient temperatures and high
humidity. The problem disappears when the temperature
and humidity return to normal levels. We recommend that
you clean the fruit and vegetable bin more frequently and
occasionally wipe off any drips.
• Pack food in bags or other air-tight packaging.
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